Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 845 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 79 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "Good benefits, time off, work from home" ((in 33 reviews)); "Great work life balance for the most part" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 19 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 23 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 13 reviews)); "Many layoffs recently." ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

5.0

Jun 26, 2023

Great Company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Really enjoying my time at PG!

Cons

N/A. No major complaints to report

5.0

Jun 23, 2023

The leader in healthcare experience management

Sr. solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Press Ganey Forsta is the industry leader in healthcare and human experience management. I can say that with both conviction and pride. I see the company on a daily basis commit to service excellence and technological solutions to our clients' problems. You also won't find a more kind and genuine leader than Pat Ryan.

Cons

As are most companies who have made multiple recent acquisitions, things can feel disorganized at times. That's a temporary con though as it's part of the fun working with this company: organizing the chaos. Some people may find larger companies a con in general, though PGF really feels like working in a startup world at the moment. There is also the likelihood that you would be fully remote, so try to clarify that if it is a con for you.

3.0

Jun 21, 2023

Okay Place

Mapping coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexibility, pay, work-life balance, benefits

Cons

Management tends not to listen to the needs of employees.

Viewing 220 - 222 of 813 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare