Does Proctor Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Proctor Financial employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Proctor Financial. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Proctor Financial?

41% of Proctor Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Proctor Financial 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Proctor Financial?

Customer Service Representative (20) , Loss Draft Associate (11) , Loss Draft Specialist (8) , Customer Service Representative (CSR) (7) , Insurance Processor (7) , Manager (6) , Call Center Representative (5) , Data Entry (5) , Anonymous (2) , Call Center Associate (2) , Call Center Specialist (2) , Insurance Agent (2) , Insurance Representative (2) , Insurance Specialist (2) , Internal Auditor (2)

What are the pros of working at Proctor Financial according to real employee reviews?

"Great people and very friendly" ((in 13 reviews)); "Work from home is really good." ((in 11 reviews)); "Good benefits" ((in 10 reviews)); "It is a great work environment and there is room to grow with the company due to the many opportunities that Proctor offers." ((in 5 reviews)); "Awesome coworkers" ((in 4 reviews))

What are the cons of working at Proctor Financial according to real employee reviews?

"Management is poor." ((in 19 reviews)); "Low pay" ((in 15 reviews)); "No one knows what the next is doing to many managers" ((in 6 reviews)); "Underqualified (and that's an insult to underqualified people who simply haven't had the opportunities or training to move into "Management"), blatant favoritism, expectations change day to day, management by threat, no positive feedback EVEN after breaking multiple records, lack of communication, and for a subsidiary of Brown & Brown honestly the worst benefits I've ever had and beyond expensive for this market." ((in 6 reviews)); "Training is horrible" ((in 4 reviews))

What are the top reviewed Proctor Financial locations?

Troy , Daytona Beach , Solon , Detroit , Atlanta , New Troy , Bangor , Dallas , San Francisco , Orange City , Palm Coast , Greenville , North Topeka

Proctor Financial reviews

2.9

41% would recommend to a friend

(193 total reviews)

Mohamed Elewa

51% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

2.9

Culture & values

2.9

Career opportunities

2.7

Compensation and benefits

Proctor Financial has an employee rating of 2.9 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Proctor Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

1.0

Jul 3, 2013

Look somewhere else

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great job for someone out of high school, not with any college education

Cons

-Different rules for different people, even within the same department and with the same position -Constant micromanagement -When management staff was unable to answer questions regarding policy, which is often, they would "make up" answers. -Promotions are based on friendship and relationships, not work quality and performance. -Problems are resolved, they are swept under a rug.

Proctor Financial Response

11y

PFI values and appreciates employees for their expertise, tireless commitment and unwavering dedication. We recognize our employee’s efforts and hard work by presenting them with incentives throughout their employment here at Proctor. Incentives could include: extra paid time off, cash awards and gift cards, employee lunches, Proctor S.W.A.G. "stuff we all get" and much more. Our employees also enjoy a week of exciting employee events during our annual employee appreciation week. We understand that employee morale is crucial to the success of the employees, which is why we make employee appreciation a priority. Moreover, PFI encourages all employees to seek the opportunity to advance within the company. In order to keep meeting our company goals it is very important to have the best and most responsible employees working for us. Upper management has an open door policy to all employees, which allows individuals to solve any issues that he or she may be having within the company/department. Compensation is based on the difficulty of the department as well as other factors.

4.0

Jan 29, 2013

Friendly, helpful staff.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer great benefits are willing to train you in just about anything. There are a lot of opportunities with this growing company.

Cons

You have to work through a staffing agency in most cases before you get hired. They say it is around 3 months before you get hired in but that is not always the case.

Proctor Financial Response

11y

Thank you for your feedback. Each temporary employee is evaluated on an individual basis. We base this process on the performance of the employee within the department. As with any organization, not every employee is a suitable fit for the organization. However, we welcome temporary employees, and if they have the skills and meet the required qualifications, he or she definitely has an opportunity to transition to a Proctor Financial employee.

1.0

Jan 22, 2012

Proctor forces you into mediocrity - just do your job, shut up, and go home.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The manager's are easily accessible, so you can work with upper management directly. The work environment is open and laid back, so it's very pleasant. Proctor offers generous benefits and even as a salaried employee, they never really expect you to stay late.

Cons

Proctor offers very little opportunities for advancement. In fact, I felt like because I had a college degree, I was singled out as a threat by my fellow coworkers. I was specifically told that I would be trained on duties so I could cover for them, but due to job security, I would not learn all the details of my coworkers' job function. Management will not offer praise or criticism. In fact, sometimes I did not know if my boss was there or not. Also, I feel like the company is very top heavy salary wise. I feel my nominal salary was fair, but at Proctor I was underworked and consequently underpaid. I would highly recommend Proctor for someone who wants to put in their 40 hrs, do their basic job functions, make a decent wage, and punch out. But for an ambitious person looking to build a career, I urge you to stay away from Proctor. This place literally drove me insane!

Proctor Financial Response

11y

PFI encourages all employees to seek the opportunity to advance within the company. PFI offers the opportunity for employees to meet one-on-one with their management team to seek additional information, and requirements to advance to the next position.

Viewing 190 - 192 of 193 Reviews

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