Does Proctor Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Proctor Financial employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Proctor Financial. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Proctor Financial?

41% of Proctor Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Proctor Financial 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Proctor Financial?

Customer Service Representative (20) , Loss Draft Associate (11) , Loss Draft Specialist (8) , Customer Service Representative (CSR) (7) , Insurance Processor (7) , Manager (6) , Call Center Representative (5) , Data Entry (5) , Anonymous (2) , Call Center Associate (2) , Call Center Specialist (2) , Insurance Agent (2) , Insurance Representative (2) , Insurance Specialist (2) , Internal Auditor (2)

What are the pros of working at Proctor Financial according to real employee reviews?

"Great people and very friendly" ((in 13 reviews)); "Work from home is really good." ((in 11 reviews)); "Good benefits" ((in 10 reviews)); "It is a great work environment and there is room to grow with the company due to the many opportunities that Proctor offers." ((in 5 reviews)); "Awesome coworkers" ((in 4 reviews))

What are the cons of working at Proctor Financial according to real employee reviews?

"Management is poor." ((in 19 reviews)); "Low pay" ((in 15 reviews)); "No one knows what the next is doing to many managers" ((in 6 reviews)); "Underqualified (and that's an insult to underqualified people who simply haven't had the opportunities or training to move into "Management"), blatant favoritism, expectations change day to day, management by threat, no positive feedback EVEN after breaking multiple records, lack of communication, and for a subsidiary of Brown & Brown honestly the worst benefits I've ever had and beyond expensive for this market." ((in 6 reviews)); "Training is horrible" ((in 4 reviews))

What are the top reviewed Proctor Financial locations?

Troy , Daytona Beach , Solon , Detroit , Atlanta , New Troy , Bangor , Dallas , San Francisco , Orange City , Palm Coast , Greenville , North Topeka

Proctor Financial reviews

2.9

41% would recommend to a friend

(193 total reviews)

Mohamed Elewa

51% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

2.9

Culture & values

2.9

Career opportunities

2.7

Compensation and benefits

Proctor Financial has an employee rating of 2.9 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Proctor Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

3.0

Nov 16, 2013

Good Company, Solid Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the people I worked with mostly. The management was good and basically let us do what we needed to do, providing support when asked.

Cons

There are times when managers are not as responsive as they should be. It is not too bad, though, most of the time if you just bring it to their attention they will help you out.

Proctor Financial Response

11y

We appreciate your review, thank you for your feedback. PFI management teams are proactive in assisting employees with training and skill development. Managers are very accessible and approachable, and maintain constant communication with their teams. At PFI, we believe that Managers need to be accessible to their teams, for example all manager desks are located "on the floor" in the same department they manage, which allows employees to have constant access to approach managers of all levels.

1.0

Oct 15, 2013

Impossible to get hired.

Data entry

Recommend

CEO approval

Business Outlook

Pros

Paid time off, pleasant people to work with. Mid-level management are very nice and understanding to learning positions.

Cons

They tell you they will hire you in after 90 days and then they "lay you off" due to downsizing. Also, the pay is not adequate for the type of work it is.

Proctor Financial Response

11y

Thank you for your comment. Proctor Financial have had minimal downsizing within the last few years. Generally temporary employees are eligible to transition over to a permanent employee after 90 days. Each temporary employee has an opportunity to demonstrate meeting proper attitudes and abilities for the position for which he or she is employed. This is evaluated on an individual basis, and is based on if qualifications have been met for the position within the 90 days. Each situation is different, and PFI has had many temporary employees transition over to permanent. We strive to hire individuals that excel in meeting the requirements of the organization.

1.0

Oct 2, 2013

Horrible place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility. Nice office space. Nice people to work with.

Cons

Hard work does not get recognition. Buddy system for promotions. Constantly sacrificing quality for quantity. Unreal and unattainable expectations. No training.

Proctor Financial Response

11y

Thank you for your comment. Proctor Financial have had minimal downsizing within the last few years. Generally temporary employees are eligible to transition over to a permanent employee after 90 days. Each temporary employee has an opportunity to demonstrate meeting proper attitudes and abilities for the position for which he or she is employed. This is evaluated on an individual basis, and is based on if qualifications have been met for the position within the 90 days. Each situation is different, and PFI has had many temporary employees transition over to permanent. We strive to hire individuals that excel in meeting the requirements of the organization.

Viewing 187 - 189 of 193 Reviews

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Jobs at Proctor Financial

Insurance Specialist I