it's a fairly well-paying job you can get with minimal experience
Pros
- above-average hourly pay - weekly paychecks - comprehensive iPhone training - skills can be used to repair family's devices on the side - overtime
Cons
- overtime and working weekends is required - some positions are given insane workloads, and then are left empty after people quit due to stress/being overworked - parts ordering department regularly orders the wrong parts, sends out low-quality parts, ignores requests for non-special order parts, and sends parts to the wrong stores - increasing pressure by management to get more and more sales - no documentation of operating procedures - after lowering hourly wages and instituting commission system, technicians in lower-traffic stores earn less money - day-to-day work experience, support, and scheduling flexibility highly dependent on your manager - no quality assurance/secret shopper program to monitor quality of technician repairs - CCd on all company employee welcome emails, even when you will never meet or work with these people. Reply-all chains follow every email. - Important things like policy/procedure changes are only disclosed through conference calls that take place outside of normal scheduled hours (but are compensated). - history of refusal to pay referral bonuses - rampant nepotism and favoritism make for few opportunities for advancement - lying and backstabbing are not uncommon among district and regional management - not allowed to sit down during shifts - company requires technicians to walk around the store and approach customers to sell our services. Most Walmart managers do not like us doing that.
