Quality Carriers reviews

3.9

73% would recommend to a friend

(172 total reviews)
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Randy Strutz

84% approve of CEO

68% positive business outlook

Quality Carriers has an employee rating of 3.9 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Carriers employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

172 reviews
2.0
Aug 11, 2017

Driver

Recommend
CEO approval
Business Outlook

Pros

Properly maintained equipment..thats about it

Cons

Consistently either refuses to pay for deadhead miles bobtail miles training delays or forgets to pay you for them.

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Quality Carriers Response
6y
We really appreciate you taking the time to share your experience with us. We want you to know that your honest review is heard and that your feedback will help us as we keep getting better. We would love to understand your particular concerns, feel free to email us back at amolina@qualitydistribution.com Have a great day!
1.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

None. They changed insurance from BCBS to something called Imagine Health, nobody even knows what that is

Cons

You're on call for a week every month and get waken up at any moment for a call. This role is also a Driver manager position, not just plannning. Management tells and have no respect for her employees, then buys food to make up for it. The whole job is toxic environment. They barely pay their drivers and takes their gurantee of $1500 every time they do something wrong. Also, the company is very old and uses old systems. You have to have 3 screens just to be able to do everything and have every tab open. Google suite is their life, and they use gmail for all communication. This is not a good company.

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Quality Carriers Response
2y
Hi, we encourage you to email hr@qualitycarriers.com so we can better understand your experience.
1.0
Jun 19, 2022

RUN

Recommend
CEO approval
Business Outlook

Pros

Decent pay, that’s it. How much is your soul worth?? Also training program( for the drivers) is very good, but it has to be as these chemicals can be life threatening.

Cons

Absolutely zero home work balance. Calls, texts, emails sent at all hours of day or night. Company culture is such a way you feel pressured to stay available and able to answer these ASAP. You better have your phone on you and them notifications turned on so you can answer that email that could have waited till the next day. Also company culture at this hell hole is also known as pass the buck culture here! People higher up do not listen to the drivers who are out there doing the job every day, will set some impossible task of you and them. You will tell these overpaid bullies how things work and reasons why whatever it was they asked will not work and why, they won’t hear it. Just get it done. And when you can’t get it done for the reasons you stated they’re blaming you instead of realizing that’s how things work. People in higher positions in this company have their heads so far up their arse they can smell what they had for breakfast that day. Also you can tell when upper management doesn’t have enough work to do because they’ll come out with more and more ways to micromanage you and then they’ll make you start micromanaging your drivers instead of leaving them alone and letting them drive and ACTUALLY FOCUS ON SAFELY CARRYING THESE DANGEROUS CHEMICALS. So many times I’ve had to call a driver write them up for going five over speed limit, when flow of traffic is twenty over and they just went down a hill with basically thick sludge on their back. Having to coach a driver on proper driving techniques when someone cuts off in front of them and they did nothing wrong. Makes no sense. Or upper management will come up with some new way to do something or new lane, have you spend months on it, then they will scrap it or send it to someone else to run when you’ve put blood sweat and tears into your project, spent time cultivating relationships with the customers and always making sure this project is going on time and no problems. They’ll give it to central who will put it on just anyone in the area. No matter if this customer has special work, tanks, cleaning techniques that comes along with this place and very strict appointments. Always seems to be put on a driver who is perpetually late, or can’t seem to understand how to complete these special caveats for this lane. Then you’ve just lost that customer, all that work wasted. OH also don’t forget about how garbage the payroll system is there. So many many times compensation (for the owner operators, we did company driver payroll no issues when I was doing company driver payroll) literally every single week there will be something wrong with your payroll. From overcharging on deductions to getting that reimbursed is worse than pulling teeth. It would take so long and so much back and forth to try to get them to fix what they messed up, most times drivers get so fed up they just write it off and “Quality Carriers” just lined their pocket some more off the backs of their hard working drivers. Just a garbage company. Upper management boys club, in order to get in you’ve got to show you don’t mind trodding on any and everything on your way up and you have to show you don’t listen to reason. So if you’re a pigheaded jack hole that can’t find his arse from a hole in the ground you’re in line to run the whole shebang.

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Quality Carriers Response
3y
We really appreciate you taking the time to share your experience with us, and we want you to know that your candid feedback is heard. Please feel free to email us at hr@qualitycarriers.com so we can better understand your particular concerns. Have a great day!
Viewing 4 - 6 of 172 Reviews

Glassdoor has 183 Quality Carriers reviews submitted anonymously by Quality Carriers employees. Read employee reviews and ratings on Glassdoor to decide if Quality Carriers is right for you.