Reynolds American reviews

3.2

53% would recommend to a friend

(1,797 total reviews)
avatar

David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 19, 2021

What just happened??

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people work there. Unfortunately, this month's "meetings" means there's a lot less of them

Cons

Really a very sad state of affairs. New leadership has clumsily tried to connect with a work force they really don't genuinely care about. A true comedy of errors and arrogance.

1.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive with other marketing positions and field employees still maintain some marginal autonomy in daily activities.

Cons

Goals and expectations are outlandish - not to shareholders, but to the field personnel. Stretch goals become lashes (not only in compensation at times but during the day-to-day from immediate/upper management). Achieving or exceeding goals is rewarded monetarily but the process to do so results in working throughout your “off time” and anyone saying otherwise isn’t honest with themselves or is succeeding on the virtue of their assignment’s dynamics. Change demands a fast response, but there is a difference between fast yet productive and ludicrous speed without realistic plans/direction. One arrives at the conclusion that many things are being done simply because they can and the company is essentially securing results through mere product distribution. As there isn’t time for proper planning or execution many tasks are just pushed down the ladder to be figured out by the field reps without clear direction or timeframes that are achievable without following the procedure mentioned above. A large portion of middle/upper management is becoming either delusional as a result of these actions or simply don’t care as they are worried about hitting their goals/keeping their position secure to the detriment of their subordinates.

2.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Company car, 6% 401(k) Match, Depending on who your manager is Can be fun place to work with some great brands.

Cons

PAY PAY PAY! I really just don’t get it how it’s not seen or understood I know it’s littered throughout Glassdoor: We the expirenced TMs that drive initiatives, and drive profits are vastly underpaid especially versus competition. Yes this taking into account the new payment structure that was just recently announced. Workload has gotten ridiculous so many brands to manage and if you’re independent heavy, it’s multiplied exponentially. Zero promotion available if you are not able to uproot your life to anywhere.

Viewing 64 - 66 of 1,797 Reviews

Glassdoor has 1,905 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.