Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are decent.

Cons

The culture is destroyed! If you are a young professional out of college and looking for a career "DO NOT APPLY". I have recommended this company to friends and family that accepted a position at this company and now I feel like I have lead them in the wrong direction due to the way the company is ran. Save yourself the hassle and frustration, apply somewhere else! You will sleep better at night knowing you didn't sell your soul for a little more money and a company car.

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Reynolds American Response
5y
Thank you for being a part of our organization for over 15 years. We appreciate you have recommended us to your friends and family. Our organization is embarking on an exciting transformation journey. We will continue to provide our employees with an environment that each person feels heard.
1.0
Jun 11, 2021

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

My manager is phenomenal. I really enjoy working with my direct team.

Cons

Lack of transparency regarding company changes and initiatives (i.e. work from home policy among other massive changes). Lack of progressivism among leadership team. Values are too traditional for a company that claims to be building a "Better Tomorrow". Massive purge of organizational knowledge through forced retirements. Installation of BAT functional heads in every area of the business, thereby eliminating legacy Reynold's talent...how will Reynold's employees be able to envision themselves moving up if all top positions are occupied by BAT natives? Trying to assimilate U.S. based employees into a European work culture, which ultimately DOES NOT work.

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Reynolds American Response
5y
We are pleased to hear you have a phenomenal manager and a great team. We are on a transformation journey. Hearing your feedback helps us improve our processes and make the company a better place to work.
1.0
Oct 14, 2020

BAT Go Home

Recommend
CEO approval
Business Outlook

Pros

The car is still nice.

Cons

Don't work here. I'm surprised I'm finding myself saying that but it is a result of the culture and decisions that BAT has brought to Reynolds. I've been here for over 10 years and the only pay increase I've seen is the annual 3% inflation increase. Which might be fine if our portfolio were the same as it was 10 years ago. I've never seen employee morale this low at any company I've worked for in my entire career. You can't squeeze us to death and expect us to be productive forever. Did I mention there's a global pandemic still happening and I had to make over 200 calls in September? Thank you for that. You can bury me in the beach towel you sent after I die of COVID. They've combined at least 3 separate sales forces over the years so now we're doing what used to be the work of three sales forces and have kept all of that pay for themselves, to reinvest in products we don't know how to market. Like Velo. The bonuses used to be nice but the last few years have provided significantly reduced bonuses. Our entire strategy in the vapor segment turned out to be wait until the PMTA deadline and have the FDA pull our competitor's products from the market. That's the strategy? But then the FDA didn't pull our competitor's products from the market. Great strategy! They couldn't cultivate less confidence in their abilities if they tried. Our competitors pay more than we do and actually care about their employee's health and safety. Go work for one of them. This company is a dumpster fire.

Viewing 88 - 90 of 1,798 Reviews

Glassdoor has 1,906 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.