Management Inconsistent and Unrealistic
Pros
-The Customer Service Employees (not Manager) are the ones that makes the place enjoyable to work -It is about going to work to work, dont have time to gossip and chit chat -Offer overtime
Cons
This location has the more cons than pros: -Too many leads and supervisiors: They all have different answer for the same question. Which means they are not on the same page. -One supervisor is very unprofessional- does not know how to speak to employee. Doing a so called coaching meeting- yelling and taking to an employee like a child. -Supervisors act like that can't take a supervisor call requested from an upset customer. The only one that is willing to do. You can not say if a customer ask for a supervisor get a supervisor but then act like you are too busy to at least get their information for a call back. -Too much flip flipping. Say they want you do one thing but turn around and want you to do another. Too confusing. -They are too inconsistent and unrealistic on what they want. -Micro-Management -Too Negative- Its one thing to provide constructive criticism. But it ends up becoming focus on any and everything you are doing wrong. Even when you are doing something right and the way that they want you to do. Its always something wrong.
