Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 33 reviews)); "— there’s some great people" ((in 31 reviews)); "Work from home is nice" ((in 24 reviews)); "Benefits are good and cost effective, especially for families" ((in 23 reviews)); "work/life balance is great" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 14 reviews)); "Poor management." ((in 14 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 10 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

4.0

Aug 22, 2025

Lots of drama, always.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Comp+ - Most talented people I have ever worked with - Hard problems (fun!)

Cons

- Constant drama with executive team - Constant shifting of priorities - Unexplained, unplanned, ill-received staff changes.

Root Inc. Response

10mo

We appreciate your kind words about how talented our team is. Wishing you all the best in the future.

2.0

Aug 13, 2025

Review

Product manager

Recommend

CEO approval

Business Outlook

Pros

It was nice being remote

Cons

Company was going through changes regularly

Root Inc. Response

10mo

We're happy to hear you enjoyed working where it worked best for you during your time at Root. We wish you the best in the future.

4.0

Aug 12, 2025

Good company with potential to grow

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO able to work from home

Cons

Salary need to be more competitive

Root Inc. Response

10mo

We're glad you like it here and feel supported to work where it works best for you. Thanks for all you do.

Viewing 31 - 33 of 394 Reviews

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Jobs at Root Inc.

Insurance State Manager

Senior Product Manager, Pricing

Director of Data Science, Performance Marketing

Principal Software Engineer

Director, Investor Relations

Root Inc.

Root Inc. reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of drama, always.

Review

Good company with potential to grow

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