Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 33 reviews)); "— there’s some great people" ((in 31 reviews)); "Work from home is nice" ((in 24 reviews)); "Benefits are good and cost effective, especially for families" ((in 23 reviews)); "work/life balance is great" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 14 reviews)); "Poor management." ((in 14 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 10 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

3.0

Jun 26, 2025

Was laid off with in six months

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Given all working materials MacBook Good managers Good training

Cons

Low pay Long days Lots of phone calls Laid off with zero warning and lame severance package

Root Inc. Response

12mo

We acknowledge that the reorganization in 2022 was a difficult decision to make. We appreciate your contributions to Root during your time with us and we wish you the best.

4.0

May 31, 2025

Overall a good place to work

Product designer

Recommend

CEO approval

Business Outlook

Pros

- Competitive Pay - Management - Culture - Purpose and mission - CEO

Cons

- Work life balance - Pressure

Root Inc. Response

1y

We're glad you enjoyed your time at Root and we wish you the best in the future.

1.0

May 30, 2025

RUN!!!

Complex adjuster

Recommend

CEO approval

Business Outlook

Pros

-user friendly claim system -there really isn't any other pros

Cons

-you should RUN while you can. -unrealistic expectations -insane amount of workload -pay is laughable compared to expectations and workload -PTO, I submitted a request 4 different times before it was even acknowledged. "unlimited PTO" is bs -Complex adjusters are the only department held accountable and does other dept work on top of there own. -equipment doesn't support job responsibilities -non standard market -training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role -Managers are completely overworked

Root Inc. Response

1y

This doesn't sound like the experience we want for our teammates and we hope your time will improve going forward. Taking time off is crucial. And, while time off at Root is not "unlimited," it is flexible and highly encouraged. We welcome you to connect with your HRBP or manager so that we can best support you.

Viewing 37 - 39 of 394 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Root Inc.

Insurance State Manager

Senior Product Manager, Pricing

Director of Data Science, Performance Marketing

Director, Investor Relations

Principal Software Engineer

Root Inc.

Root Inc. reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Was laid off with in six months

Overall a good place to work

RUN!!!

Top companies for "Compensation and Benefits" near you

Jobs at Root Inc.

Root Inc. reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Root Inc. reviews FAQs

Jobs at Root Inc.