Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "benefits are great" ((in 27 reviews)); "Free company equipment to work from home." ((in 26 reviews)); "Good pay and work" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 18 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 11 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

394 reviews

5.0

Aug 10, 2020

You Get Out What You Put In

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Employees are judged based on the merits

Cons

While the company has unlimited PTO, the sheer magnitude of what Root is looking to accomplish and the enthusiasm the employees have for it results in quite a bit of work. By no means does Root ever demand long hours, but I often find myself working them anyways due to the novelty of the problems that need addressing and the excitement around solving them.

1.0

Apr 9, 2024

Horrible Company

Claims - injury

Recommend

CEO approval

Business Outlook

Pros

None. Seriously… there is nothing positive about this place.

Cons

So many things…. - unprofessional - shady - they promote woefully inexperienced people to management positions. - favoritism is rampant. - you will legitimately feel like management hates you. I’ve never worked for a company with such barely concealed disdain coming from management. It’s shocking. - Root has yet to make a legitimate profit since its founding. Investor capital keep this company afloat.

Root Inc. Response

This doesn't sound like the experience we want for our teammates and we will look into it. Wishing you all the best in the future.

3.0

Feb 1, 2024

It was great until it wasnt

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

Pay Benefits Team Remote Work Work Life Balance

Cons

They laid off the full QA team

Root Inc. Response

Thank you for taking the time to leave a review and for your contributions to Root.

Viewing 46 - 48 of 394 Reviews

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Jobs at Root Inc.

Reinsurance Accounting Manager

Field Appraiser - S. CA

Complex Adjuster Trainee

SIU Field Investigator II - S. CA

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Root Inc. reviews FAQs

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Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

You Get Out What You Put In

Horrible Company

It was great until it wasnt

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