Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)
avatar

Alex Timm

53% approve of CEO

41% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews
2.0
Jan 20, 2022

Big promises, Big disappointment

Recommend
CEO approval
Business Outlook

Pros

-great training individuals -wonderful work atmosphere -easy to use system -provides what’s needed to get the job done -flexible paid time off package -remote work

Cons

-overpromises to employees and underwhelms delivery -awful management to employee communication -puts “blinds” on actual company health -whole company decisions move quickly (ie layoffs of January 2022) -tends to lie about earning potential

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Root Inc. Response
4y
Thank you for your feedback. We appreciate you taking the time to write this review.
2.0
Dec 2, 2021

SoSo

Recommend
CEO approval
Business Outlook

Pros

The pay you get his great the culture of coworkers is for the most part amazing

Cons

Management can use some serious improvement there's a lot of egotistic people in management roles

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Root Inc. Response
4y
We aim to ensure each and every teammate feels supported in their role, and it’s disappointing to hear this wasn’t your experience. We appreciate this feedback and hope to improve going forward.
1.0
Oct 22, 2021

Demeaning, self defeating culture

Recommend
CEO approval
Business Outlook

Pros

*As with any workplace, you might find some folks you like *when I joined I got a parking pass that I still get to use... but columbus isn't exactly a difficult city to find parking in tbh *I did like the benefits but they are very mediocre *they invest good money in their data science resources. If it's useful, it can happen. *the telematics are indeed industry leading fwiw *regular all hands? That's nice right? *unlimited pto depending on department... and manager *better than average diversity *good exit ops? I'll find out. *MacBook pro or powerful pc, I like my machine a lot

Cons

*the receptiveness to analysis and new ideas is inextricably linked to who delivers it!!! If your manager or their manager decides you aren't important, they'll keep screwing up until someone who counts repeats your work *they hold customers in such low regard... very surreal. It's funny but really just cause it's sad. *major ego problems! Don't you dare contradict the wrong person, whether they know anything or not!!!! *the health insurance plans are about as bad as marketplace, maybe worse. *No upper limit on how many hours you may be forced to work in a week. 65 is the minimum but ymmv. *some data science managers are abusive *you can see people stepping on one another in real time *salaries and titles are overemphasized company wide, it's very uneasy and unlike most places I've worked *not sure if anyone's getting equity at this point but if so that benefit is like getting a box of sand at this point, the company is hopeless with these people lol *all these really good people keep leaving *horrific documentation, we rely on tribal knowledge. There are works in progress that get abandoned when a particular person leaves

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Root Inc. Response
4y
Thank you for being part of our Data Science team. This certainly isn’t the experience we want for our team members. Should you continue to have concerns during your time with us, please contact an HRBP. We’re always looking for opportunities to improve.
Viewing 55 - 57 of 394 Reviews

Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.