Root Inc. reviews

Low tenure and a dangerous lack of knowledge at the mid to senior leader level in claims. There is a misguided belief that they have a culture of casualness (that they guard fiercely) but there is a difference between a healthy casual work environment that you would see in the tech industry or a typical start-up but wearing dirty t-shirts and faded baseball caps while eating a bowl of cold cereal during a meeting is just a lazy continuance of the early Covid lock down necessity. I was in shock at how little senior leaders knew about statutes and case law in most of the states they do business in outside of OH. In many cases it borders on gross negligence with their only saving grace being that, as a small company, they are not on the radar at the moment.

There seems to be an overemphasis on being compliant to the organization's culture of kindness as opposed to actual execution towards goals. This is clearly a managerial problem, where certain leaders are not as execution or performance driven as they are in more successful organizations. Also, the organization does not breed healthy living practices as demonstrated by the founding CTO getting completely burnt out (ugly divorce with 3 kids) and leaving as soon as IPO. While this organization touts itself on being progressive, it clearly has a massive diversity and equity problem - it touts itself on being a tech organization, trying to compete with silicon valley, and yet the demographics within this organization does not reflect the typical demographics at much more widely successful tech organizations in the US - it clearly favors the demographics of Ohio, where it is headquartered, despite being a remote-first organization. Bringing in more non-minorities into leadership roles to fix the equity issue makes zero sense, and really just seems self-serving and vain. Is progressiveness really a matter of vanity or actual change- that is the question to be answered at this organization.