Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)
avatar

Alex Timm

53% approve of CEO

41% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

395 reviews
1.0
Jun 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Startup culture, accepting of all backgrounds

Cons

1 IT member for every 400 employees. Do the math.

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Root Inc. Response
4y
Thank you for all you do to support Root. We couldn’t do it without you. We appreciate this feedback as we’re always looking for ways to improve the team’s experience.
1.0
Mar 3, 2022

Don’t do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote, easy work, minimal effort required

Cons

Zero transparency, massive lay-offs, HR does not make any effort to help (you are treated as a number not a human). Goals are not attainable, not S-M-A-R-T goal. 4 managers in 8 months, upper management cut and replaced no is on same page.

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Root Inc. Response
4y
Thank you for sharing your experience. We appreciate your contributions to Root during your time with us and we wish you the best in the future.
2.0
Jan 28, 2022

Root Inc. What are you doing?

Recommend
CEO approval
Business Outlook

Pros

The people - The organization did a great job recruiting some of the best in the industry. PTO Time Remote Work

Cons

-Don't make promises you can't keep. The entire Supervisor Team was brought on board being told that a compensation plan was coming. 7 months later no comp/bonus plan in sight. -If you don't have a solid plan on how to drive in call volume, don't ramp up staffing. -Take ownership of your mistakes and lack of communication. Do better

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Root Inc. Response
4y
The recent realignment around our business priorities was not a decision we take lightly. We appreciate your contributions during your time at Root and we wish you all the best.
Viewing 91 - 93 of 395 Reviews

Glassdoor has 403 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.