Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)
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Alex Timm

53% approve of CEO

41% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews
3.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Awesome engineering culture and flexibility when you have appointments or errands to run during the day. Lots of smart and genuinely awesome people who work there and a lot of complex problems to solve.

Cons

Lots of attrition even before the “great resignation”, which hurts morale. Oftentimes no sense of direction due to constantly pivoting business goals. BE PREPARED. They just laid off 25% of their workforce after a huge hiring spree in 2021. If you are accepting a job there, keep your resume up to date and even keep interviewing. They spend money like no ones business and don’t earn it back in revenue. When they say they are growing, they have overestimated how many they needed to hire to increase their revenue and ended up laying them off 3-12 months later.

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Root Inc. Response
4y
Thank you for your time at Root. We acknowledge that the recent realignment around our priorities was not an easy decision to make. We wish you all the best in the future.
2.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Time off policy, work load

Cons

Secretive environment, poor pay, disorganized, not a very tech advanced claims area despite the startup Branding. there’s no transparency around pay and no bonuses

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Root Inc. Response
4y
Thank you for being part of our Claims team and all you do for our customers. We understand how important pay transparency is, and we hope to improve your experience going forward.
3.0
Jan 4, 2022

Good for a short time

Recommend
CEO approval
Business Outlook

Pros

- Ability to work from home - Good benefits, 5 weeks PTO - Strong culture, employee are generally friendly - Good Work/Life balance

Cons

- Low Pay, annual performance raise is a joke - Promotions are based on politics rather than merit/experience - Lot's of changes due to growing company

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Root Inc. Response
4y
We value fairness at Root, and while we’re happy to see the list of pros in your review, we’re sorry to hear that some growth has felt political. We’d love for you to be part of the team for a long time, and we hope to improve your experience going forward.
Viewing 94 - 96 of 396 Reviews

Glassdoor has 404 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.