Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 35 reviews)); "— there’s some great people" ((in 30 reviews)); "Free company equipment to work from home." ((in 25 reviews)); "Good pay;" ((in 23 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "Poor management." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

1.0

Apr 12, 2023

Poor management decisions + failing business = disaster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some great people, good compensation and benefits

Cons

Poor decision making from the top down and protective, defensive culture. Leadership hires were made outside of recommendations based on interview processes, unfair hiring practices in general.

Root Inc. Response

3y

Thank you for taking the time to leave a review. We appreciate the constructive feedback, and we're also glad to hear you were happy with the compensation and benefits at Root, as well as working with your teammates. Wishing you all the best in the future.

1.0

Feb 1, 2023

a HUGE regret

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary, remote... that's about it.

Cons

No job security, toxic workplace, and coworkers. Leadership is incompetent at all levels and only cares about their bonuses while throwing everyone else under the bus.

Root Inc. Response

3y

This isn’t the experience we aim to provide, and we’re sorry this was your impression of your time with us. We’re always working to improve, so we appreciate your candor. Wishing you the best in the future.

3.0

Jan 26, 2023

Used to be great

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

work/life balance competitive pay intelligent colleagues

Cons

leadership = poor decision-making internal fractioning indecisive

Root Inc. Response

3y

We're always working on ways to make life at Root better, so we appreciate this feedback. It's also great to hear that you are happy with the team, work-life balance, and compensation.

Viewing 106 - 108 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor management decisions + failing business = disaster

a HUGE regret

Used to be great

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