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      Root Inc.

      Engaged Employer

      Root Inc. reviews

      3.2

      44% would recommend to a friend

      (394 total reviews)
      avatar

      Alex Timm

      53% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      394 reviews
      3.0
      Jan 4, 2022

      Increasingly toxic culture

      Liability manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pto policy, fair benefits, technology works fairly well compared to old big ins co systems

      Cons

      Company seems increasingly directionless, most of claims and customer service management came from the same former company and just set up their old boys club here, absolutely zero transparency in pay- no pay scale- no bonus structure - other departments that are more tech focused get big raises and bonuses while claims is blown off as second or third class citizens

      avatar
      Root Inc. Response
      4y
      Thank you for being a leader on Root’s Claims team. We hope to turn your time with us around to one where you feel valued and clear on our priorities. Transparency is so important to us, so we hope to make things right going forward.
      1.0
      Dec 26, 2021

      Are you an amazing incompetent brown-noser? Root Insurance is the place for you.

      Injury claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from Home anywhere in the country.

      Cons

      Root tries to present themselves as different from those “stuffy, out-dated insurance companies”, when in actuality they’re just like every other property casualty insurance carrier out there. Root has yet to actually make a profit and requires capital to continue operations.

      avatar
      Root Inc. Response
      4y
      We appreciate your time on our Claims team and we wish you all the best in the future.
      3.0
      Jan 25, 2021

      Quickly changing environment

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was the best workplace for a long time. The c level does an amazing job setting a good culture from the top down, and have a good finger on the pulse of what Root needs to do in order to be competitive.

      Cons

      There have been lots of recent changes, like moving people into roles with unclear time lines on when people will be compensated for new rules. The projects that have been put in place to make work more consistent and fair continue to be put off, while the expectations of employees continuously increase. Root is at a critical point where they need to adjust compensation, or lower the expectations of work per person, or people will begin to leave in waves.

      Viewing 16 - 18 of 394 Reviews
      Related searches: Root Inc. jobs | Root Inc. salaries | Root Inc. benefits | Root Inc. interviews
      ReviewsRoot Inc. reviews

      Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.