Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Root Inc.

      Engaged Employer

      Root Inc. reviews

      3.2

      43% would recommend to a friend

      (394 total reviews)
      avatar

      Alex Timm

      51% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      394 reviews
      3.0
      May 16, 2023

      Mostly neutral

      Complex claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to obtain approval for time off Okay pay, better than some larger carriers Ease of systems and most processes

      Cons

      Inconsistency in expectations of employees across leadership team (seems everyone has different ways of doing things - lack of calibration and uniformed processes) Lack of urgency to prioritize disorder Inefficient time management & not much value provided within org meetings

      avatar
      Root Inc. Response
      3y
      Thank you for being part of our Claims team and all you did for our customers during your time at Root. We appreciate this feedback and wish you all the best in the future.
      3.0
      Mar 10, 2023

      Needs Better Standard Operating Procedures

      Complex claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Personal perks. Good PTO.

      Cons

      Every team handles claims differently and you get a different answer depending on who you ask. They could stand to benefit from streamlining the claims handling process. Too many templates, too many places to go to get what you need to handle a claim

      avatar
      Root Inc. Response
      3y
      Thank you for taking the time to share this feedback and all you do for our customers. We couldn't do it without you and we hope you'll continue to share suggestions on how we can make working here even better.
      2.0
      Jan 23, 2023

      Complex adjuster

      Complex claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, pto and flexible with schedule.

      Cons

      Workload is very heavy with not enough time to complete work.

      avatar
      Root Inc. Response
      3y
      Thank you for taking the time to share your experience and for all you did for our customers while at Root. We wish you the best in the future.
      Viewing 193 - 195 of 394 Reviews
      Related searches: Root Inc. jobs | Root Inc. salaries | Root Inc. benefits | Root Inc. interviews
      ReviewsRoot Inc. reviews

      Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.