Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

43% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 33 reviews)); "benefits are great" ((in 30 reviews)); "Great culture and experience with co" ((in 30 reviews)); "Work from home is nice" ((in 25 reviews)); "Work Life Balance is good" ((in 18 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 14 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote , Florida City

Root Inc. reviews

3.2

43% would recommend to a friend

(394 total reviews)

Alex Timm

51% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

3.0

Jan 20, 2023

Good Company to work from ground up

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits and PTO hours on salary is great. Decent Pay and good place to start working your way up and learn awesome job experience

Cons

Lots of changes that happen almost every week, company is not doing very well, unknown if it will recover or how, great PTO allotment but everyone takes advantage of it which leaves people who work with a ton of work and claims, so you get a ton of benefits at the cost of being overworked with high demands. If you fall behind or fall short in an area you will be monitored pretty hard. They say your opinion is heard and noticed but when it is brought up little is done about any change, feels like you dont have a voice a lot of the time within the company

Root Inc. Response

3y

Thank you for being part of our Claims team and all you did for our customers during your time with us. We appreciate this feedback and wish you the best in the future.

3.0

Dec 29, 2022

Smart team, lots of work to do

Growth manager

Recommend

CEO approval

Business Outlook

Pros

Talented individuals to surround yourself with Lots to learn

Cons

Inner company competition Unclear structure

Root Inc. Response

3y

Thanks for taking the time to share your experience, and we're happy to hear you enjoyed your team. We wish you all the best in the future.

5.0

Nov 25, 2022

Fun place to work

Territory manager

Recommend

CEO approval

Business Outlook

Pros

They do not micro manage you. Lots of freedom and new company that is in the process of a turnaround

Cons

CEO is too young and incompetent

Root Inc. Response

3y

We're glad to hear Root is a fun place to work. Thanks for the 5 stars.

Viewing 196 - 198 of 394 Reviews

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Jobs at Root Inc.

Insurance State Manager

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

Principal Software Engineer

Root Inc.

Root Inc. reviews

Company ratings over time

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Reviews by job title

Good Company to work from ground up

Smart team, lots of work to do

Fun place to work

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