Root Inc. reviews

3.2

43% would recommend to a friend

(394 total reviews)
avatar

Alex Timm

51% approve of CEO

40% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews
4.0
Sep 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice people and building

Cons

Many changes and plunging stock price

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Root Inc. Response
4y
Hi, there. We're happy to hear that you've been enjoying your time at Root thus far. Thanks for leaving a review.
5.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary Benefits Career Advancement Culture Independence I come from a well known big box insurance everyone has heard of that really developed my skills. I personally love this company! Gone are the days of being Micro Managed to the point of sounding like a robot on your claims. Gone are the days of having to ask permission to do the simplest task or making decisions/having to wait on approval. The salary is good because Root expects you to use your expertise to make the best decision. Career Advancement - opportunities are posted everyday. If you want to experience another side to the business Managers are encouraging and they themselves have worked multiple fields and have unique perspectives. Support - Finding resources can sometimes be a treasure hunt however they have multiple avenues/resources of people to reach out to for help with processes or questions. I have yet to experience a manager or another department be unwilling or difficult when I needed help. I worked for a previous big box insurance for many years and in my short time with Root everyone has been so welcoming I feel like I've always worked for Root. The CULTURE cannot be understated. At Root we unbreak things. Welcome aboard!

Cons

Sharp Learning Curve if your new to claims, if your seasoned with experience you'll be fine. Newer claim adjusters will likely struggle.

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Root Inc. Response
4y
Hi, there. Thank you for being part of Root's Claims team and for your thoughtful review. As part of our mission to unbreak the insurance industry, we're committed to providing the fairest and fastest experience for each and every claim. We hope you'll continue to see improvements in the processes and resources as we build this together.
5.0
Jun 23, 2021

Solid Company

Recommend
CEO approval
Business Outlook

Pros

great co workers and work life balance

Cons

Still a new company and the future success of the company is in question

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Root Inc. Response
4y
Hi, there. Thanks for your kind words. We're glad to hear you're enjoying your time at Root.
Viewing 217 - 219 of 394 Reviews

Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.