Pros
Small Merchandise Discounts are available for employees and Verizon Wireless service discounts
Cons
I was recruited by a District Sales Manager to be a Store Manager for the company, I was told of the unbelievably low annual salary for a store manager of about $25,000 but promised that was before any commission was added. Upon being hired I was told that I would be in training for 3 weeks, 2 weeks of wireless representative training and after those 2 weeks I would complete 1 week of "on the job training" for the store manager role. My 2 weeks of wireless specialist training consisted literally of me doing about 30 minutes of computer training through animated modules and then trying to ask any questions about the position I may have had to the current store manager, who was leaving in 3 days. After my training period was over the location had no store manager and literally no employees other than myself and 1 other employee (who had been there 2 months) so we were both being forced to work open-close several times a week, my last week I had to work open-close for 3 days in a row while the other employee attended a training. The District Manager had finally hired 2 wireless specialists for the location and was present for 1 day of their training and literally left me to handle the remainder of the 2 weeks of their training period. My 3 open-close shifts I was unable to even clock out to take a break because they were not trained to handle anything at all at that point. My training literally consisted of me teaching myself the position, studying my notes and using them while working, processing transactions, and having to call my fellow managers or employees in other locations to process sales because I had 0 hands on training with anyone. The other employee working with me had her cash drawer come up short at least 4 times that I am aware of, once over $20. I notified the District Manager and Accounts Payable each time. I ended up being so frustrated with the fact that upper management doesn't even care about the store, employees or customers that it was definitely not a place to work. There were numerous issues with the store inventory and banking records from previous management and lack of follow up through the district manager as well, but I will save that from an embarrassing online review.
