in order to get free laser both you and the nurse need to be clocked off, however, you still need to clean after the nurse would finish lasering you so not a lot of nurses want to stay longer to give you a laser treatment. also, working as a receptionist i witnessed a lot of racist incidents (in my opinion) of management constantly making a ton of exceptions at their mercy. It was not a 1 rule for all establishment and more often than not, they only made exceptions for white women rather than women of color. they also have a bonus system for employees of who sell the most packages.. however, the employees would sit right next to each other so it became a rat race of who could check out a guest first and seems unfair todo because it creates a hasty work environment. Also, working at the time at the hermosa beach location, some of the employees were big gossipers. (hopefully they aren't employed at this time). I was told there was nasty girl drama in the past which seemed to be current when I was working there. Also, they were so over booked, booked out months in advance it was a pain to schedule clients as I was constantly being yelled at, but when management was in the office they would constantly make exceptions to these clients to make their day easier.. however, once they left I wasn't allowed to make the same exceptions on my own... once again- at (Their) mercy. Also, this place was a joke during the pandemic as they made it seem they were taking "precautionary measures to clean in between clients" when in reality we were booking clients every 5 minutes, Literally. We barely had time to take a lunch, let alone 15 minute breaks. They even had receptions checking the nurses charts? From clock in til the moment you clock out receptionists are busy without a second to spare. Lastly, in the prior hermosa beach location i was at, the A/C would CONSTANTLY shut down which had me working in extremely hot and uncomfortable temperatures and water not SOMETIMES provided to us... management would get us mini water bottles and if we ran out, too bad. had to wait for delivery. (not having water supply for employees in illegal)