First: A lot of these “positive reviews” are from trainees that are asked to write reviews while still in training. I did one almost two years ago talking about “how great the company is” before I even actually started working. On to the real review: They absolutely do NOT care about their employees, nor do they pay them enough. There are accountants with degrees that make so little money they are moving to entry level sales jobs just to survive. At the start of 2022 they completely reorganized and cut some people's salaries by 50% and then turned around and told the employees that “we weren’t making quota and our sales were down by almost 50%.” Many top reps got put on performance plans solely because their account list went from 300 high spending accounts to 60-150 low target accounts so, of course, their on goal quota was virtually impossible to hit but the company basically said: “you should be able to make the same amount after the re-org, why aren’t you?” Another thing is you could sell your soul to work here, spend days and nights “proving” you’re the best and have numbers that reflect that but if you ask for ANYTHING in return (a raise, promotion, bonus, literally anything) they will consider it a “red flag” and start watching you for “exit characteristics.” Which basically means nit picking every little thing you do. Managers know nothing about the systems used because all the managers became managers when the company used a different system. This means they do not know how the current system works and there is no talk about retraining them at all. Also, managers have a tendency to gossip. If you leave the company or stay but aren’t one of the "Wild West of SHI” employees (the employees that started when the company was still a startup), the MANAGERS will actively start gossiping about said employees. I had a manager tell me why someone left the company (unprovoked) and it was some extremely personal information. Our team meetings were basically a time where the managers could talk about “how awful a previous employee was” or “how happy they were that a particular someone called out.” It got to a point where employees of these managers were asking for this to stop and the managers would just laugh about this and not stop. On another social note: they pride themselves as being a “woman owned, minority-owned business” but have no paid leave for pregnancy, no resources for the women that work in the Texas offices, and mostly all the upper management is men. However, they have designated parking spots for pregnant women.
