- Integration Center employees were promised hazard pay that would last until the office employees were allowed to return to the building. That lasted all of two months before we got an email telling us hazard pay was ending and that we should be thankful the CEO offered it "out of the kindness of her heart"
- Extremely carefree attitude during the pandemic. When other companies were sending people to work from home, SHI waited until the very last moment to even consider it.
- When NJ implemented a curfew early in the pandemic, Integration Center workers got an email the very next day fishing for people to work overtime so they can keep the Integration Center open past its normal 10pm closing time, disregarding the curfew.
- Pay is on the extreme low end for the industry. I had to fight to negotiate for a slightly higher pay, but even that was laughable. What's worse is being in constant meetings where it is stressed how much they want to be on track for record profits and growth in a few years time, meanwhile asking us to always think about what we could do for the company. Definitely soured a lot of people I worked with.
- Management, especially in the Integration Center, is extremely overbearing and loves to play favorites. My workload dried up near the end of my time there because the shift manager became buddies with other employees and shifted almost all the work to them, leaving me with constant menial tasks because I was available. This isn't even touching on the plethora of cameras in every area of the building, which aren't used for security, but to spy on employees and try to catch them doing something wrong.
- The repetitive work put strains on my wrist and while I am certain it was part of the reason I needed surgery on that wrist, one of the managers attempted to intimidate me when I told him I was taking a PTO day to get the surgery. His pose and body language shifted from being jovial and happy to being somewhat aggressive and mildly angry. I was asked by him in a very stern and annoyed voice if it was work related, making it seem like he wanted me to say no. I didn't want trouble and I needed the job, so I said no at the time. What a mistake, but you can't be posturing at your employees over a valid medical issue like that.
- When interviewing, the recruiter sold me on the position as a technical role that would have me setting up and provisioning servers. It wasn't until I arrived that I realized that they had a whole different team for the technical work, and my job was to lift heavy things, open boxes, and place labels.
