Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,142 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 159 reviews)); "Some great people and resources" ((in 151 reviews)); "Benefits were good but expensive." ((in 80 reviews)); "Great work life balance for anyone getting started in there career" ((in 51 reviews)); "SHI has a great training and onboarding Process" ((in 48 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 101 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 58 reviews)); "Upper Management is Ageist" ((in 57 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Austin , Somerset , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jun 18, 2019

Innovative, forward thinking, and cares about employees.

Account executive

Recommend

CEO approval

Business Outlook

Pros

No ceiling for income, lots of manager support, GMs care about employees, and autonomy to run ‘your business’ is earned and respected. Salary is competitive, benefits are above average, and I’ve made a lot of long-term friends.

Cons

Not really a con, but it takes 5-6 months to see those bigger paychecks but it is still worth it!

1.0

Jun 9, 2019

Good job if you get the right accounts

Account executive

Recommend

CEO approval

Business Outlook

Pros

You will make money if you get the right account set.

Cons

The same top reps get fed over and over. The bottom reps are left to dry and are forced out. No one really knows what they are selling. Not enough engineers to AEs. The engineers focus on top reps and top deals/accounts only. Customers view SHI as a joke in the industry. There is little training in the field and they want to you be a professional executive, but it really comes down to favoritism and who can party the hardest and still be to work at 9 am the next morning. Don't start working here unless you want to dedicate 3-4 years before your viewed as an actual contributor.

3.0

May 13, 2019

Great place to get your toes into IT

Inside account executive - named

Recommend

CEO approval

Business Outlook

Pros

- The people: many people stay because they like the people they work with - Free Lunches ( pretty much the only perk ) - Fairly nice gym in the facility with personal trainer - Have the opportunity to really make a lot of money

Cons

- "Big boy club" is a real thing here. You have to know corporate politics here really early if you want to get into leadership. Voice your opinion to the wrong person, have fun being a sales rep your whole career there. - No appearance from the CEO. You'll see her at sales conference do a round table, but you hardly see a email from her, or see her around the office. She's brilliant but her sales/culture style is very out dated. - Leadership gets very drunk at outings. It's embarrassing. - First 3 months pay is a joke. Most companies offer your full OTE until you are given a real quota. At SHI you get 30K base and 250 dollars on top of that. That's just gross considering living in Austin, TX.

Viewing 94 - 96 of 2,093 Reviews

Jobs at SHI International

Business Development Representative

Marketing Project Manager

Service Delivery Manager