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SRS Health

Acquired by Nextech Systems

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SRS Health reviews

3.1

47% would recommend to a friend

(40 total reviews)

Khal Rai

100% approve of CEO

41% positive business outlook

Ratings by category

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

SRS Health has an employee rating of 3.1 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SRS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
4.0
Aug 13, 2015

Heading in the right direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SRS is a group of amazing people who are beyond dedicated to preparing our clients for the future, and to earning their trust and satisfaction, by creating innovative products and services. I joined the company 3 years ago because of this over-the-top enthusiasm for client satisfaction and we still have that today. Everything we do is guided by that one principle and I like that.

Cons

There has been a lot of change since the founder sold the company, but in my experience that is par for the course. In previous companies I have experienced many of the same changes (like people leaving), but for some reason it took longer for them to happen here.

avatar
SRS Health Response
10y
Thank you for taking the time to share your positive SRS experience. We are honored to have such committed people (like you!) on board with our vision. And speaking of vision, I hear what you are saying. As you mention, there has been a lot of change, both in the industry and at SRS, and we are currently revisiting our vision to make sure everyone will know where we are going – and what their role will be in helping us get there. ~ Sincerely, Scott Ciccarelli, CEO
2.0
Jul 15, 2015

Amazing the downfall experienced in a year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only positive, most of the people. Even on the worst of days and the non-stop hammering taken in dealing with angry clients due to software issues, the majority of the co-workers in operations were great to work with. Its a shame to see what was accomplished by everyone now disappear.

Cons

Numerous top notch people have left, are leaving or actively seeking to exit ASAP. Just in support and implementation at least 10 people have left since last fall. Some of these people were of the most senior level when it came to technical knowledge. This doesn't include several rounds of layoffs with fears of more to come. Seems like there is little new customers coming onboard. Unsure if that is the industry in general or bad word getting out there. Zero confidence on company stability and whether it will be around in a year. An investment firm took over a few years ago and that's when the downfall began.

avatar
SRS Health Response
10y
Thank you for taking the time to share your SRS experience, which I wish had been a better one. I agree that people are what make any company special, and that’s especially true here. As is part of the software company business, upgrades bring many benefits but also challenges, and these growing pains can be felt organization-wide. And although some of our team members have moved on, SRS is still proud to have many talented, trained, and dedicated individuals on staff – ready to serve our clients and each other better than ever, thanks to a new support structure that is now proving to reduce tickets. We look forward to keeping it that way. Sincerely, Scott Ciccarelli, CEO
3.0
Jul 7, 2015

Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can work from home sometimes. Great Salary and the people that I work with were nice. The training process was great in which you will learn a lot which helps in performing the job.

Cons

I felt that this company had too many layoffs and I feared that I would be laid off, eventually I was.

avatar
SRS Health Response
10y
Thank you for taking the time to share your positive feelings about our team and training process. Unfortunately, this difficult time for our industry forced us to make some very difficult decisions, including laying off some of the great people for whom our company is known. However, we are implementing process improvements including cross-functional training that help us scale to handle business volume changes, so they do not necessitate tough decisions. Sincerely, Scott Ciccarelli, CEO
Viewing 16 - 18 of 40 Reviews
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Glassdoor has 41 SRS Health reviews submitted anonymously by SRS Health employees. Read employee reviews and ratings on Glassdoor to decide if SRS Health is right for you.