Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, okay benefits, learn a trade, and sometimes you get to work on some pretty cool cars.

Cons

I'm usually the last person to write a review, let alone a bad one but this time I just can't help myself. Safelite is a business that is setup to make their 2.3 B(and counting) in revenue at any cost. I do applaud the higher ups, for they are fantastic at manipulating insurance companies, customers, and their "beloved" employees. I once saw an employee asked to move cities to advance from a tech to a manager in which he took. The dude got an apartment, got all of his things packed and ready to go, but the day before he was moving corporate had the manager tell him that they didn't need him in that city anymore and the deal was off. Another employee moved for a 2$ pay raise and 8 months later they cut his pay by almost 8$(some pretty shady moves if you ask me). Their survey system is stacked against you and is a scam. They want you to have some bad ones so they can use it against you and keep your pay low(more money towards that 2.3b baby). And then all the good reviews are sent to insurance companies to secure all of their customers to Safelite at insane marked up prices. So that DW1217(btw corporate if you are reading this, that is 1990s Chevy Silverado windshield) you just installed and charged 500$ for only cost Safelite 50-80$. And sadly it's the same story for wipers and recalibrations as well(you smell that? That 2.3b just turned into 2.6b 🤣). They pushed and pushed for 6 days finally got it, what they do next? They ask for 7 days, can't get that yet so they ask 12 hour days instead of 8. What's next? Do they wanna be open 24/7 365? It's a shame, used to be a fun 8-5 job and all the things they promised you when you first walked into the door. Started out with a group that had over 50 years of auto glass experience combined and finished with a group that had less than 2 years, manager included. Oh well, that's just my experience at Safelite. Hopefully it was a better for others.

1.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

the ONLY pro of working here is health, dental & vision insurance and PTO

Cons

HORRIBLE MANAGEMENT, laziness is rewarded while hard work is punished, they NEVER punish the problem employees, the technicians are incredibly disrespectful and treated us like slaves, delivery trucks are constantly breaking down, they regularly change policies, upper management will cut back on benefits to have more money for themselves and last but not least, the culture of Safelite is ABSOLUTELY WARPED. take it from me, this is a thankless company to work for. Do not waste your time. this is hands down one of the WORST jobs I have ever had

3.0
Nov 8, 2022

lay off the true face of your company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good place to work if you are hands on and like working alone, get your feet wet into automotive hopefully get you into a better job where it pags more

Cons

management is unaware of alot of issues that go on, corporate makes the job alot harder than it is, wiper sales are no longer effecting your pay but still required??? my advice to Safelite stop the surveys get rid of them it just makes people hate their job and proves nothing half the time your blasted for scheduling which is done by the call center

Viewing 304 - 306 of 2,303 Reviews

Glassdoor has 2,372 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.