Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 40% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 140 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 117 reviews)); "Flexible and good training" ((in 69 reviews)); "Decent pay and able to work from home." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 143 reviews)); "Some bad managers." ((in 47 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Aug 23, 2023

Worst workplace I've ever encountered

Autoglass technician

Recommend

CEO approval

Business Outlook

Pros

I Learned a new skillset.

Cons

Zero work life balance as you have to work 6 days a week . Pay is very low when compared to other companies in the industry. Lack of management, they hire managers who know nothing about the industry and have zero knowledge or experience with cars or glass . Management never has their employees backs when a problem arises they just throw you under the bus . You know theres a a huge problem when techs with 15-20 years are leaving for other companies and this is a whole country problem not just this one location. There is very minimal training Your raises are based off of customer surveys and you can lose 4 or 5 dollars an hour if you get negative reviews.

Safelite AutoGlass Response

2y

Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for technicians to grow their careers, please email PeopleDirect@safelite.com.

2.0

Jul 14, 2023

UNDER PAID

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

Starting to not see any pros at all

Cons

Uber and Amazon drivers and employees should not be making more money than a auto glass technician! 100 degree weather, blazing hot cars and glass, clothing that doesn’t protect you from glass dust, a number system placed to keep you promised but setup as a fire reed mathematical failure unless you have a manager that likes you and makes sure you meet the right numbers! In shop guys get paid the same as road techs and they have WAY LESS WORK! you can do good on 10,000 cars and if you mess up on 2 you can kiss you promotion goodbye! No matter how amazing your reviews are from your customers it means nothing! 7 billion dollar company and they truly don’t care for their employees at all just pretend to. Fake promises on national raises a year after cutting weekly bonuses and crippling households.

Safelite AutoGlass Response

2y

Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

1.0

Aug 2, 2022

Don’t work here

Technician

Recommend

CEO approval

Business Outlook

Pros

None, other then driving a van that you still have to pay for weekly to use out of your paycheck

Cons

1.Over work and under pay 2. Will put you in bad situations and not care about you. 3. Any and all wether conditions -5 better go do all your 8 jobs for the day, 105 better go and sit on the hot tar and touch 98 degree windows with your hands 4. Does not care about your well being, if you get hurt you mine as well just pee in a cup right away because if you got hurt you’re on drugs obviously. 5. Will take all of your time, suck the soul right out of you and then when you comment about wanting to go home at 6pm when you started at 7pm you’ll get ridiculed for not being thankful for your job. 8. They will make you work 6 days a week for months on end and then take your “bonus” pay away after a month. 9. Will throw you to the wolves with unhappy customers and let them scream, yell and physically harm you. 10. During winter they will cut your hours significantly and still require you to driver 40 minutes through a snow storm at 6am just to tell you to turn right back around and go home with no pay after spending 2-3 hours driving just to get there and back. 11. Training is a joke, they essentially throw you to the wolves and when you mess up they will punish you.

Viewing 181 - 183 of 2,301 Reviews

Jobs at Safelite AutoGlass

Fulfillment Center Lead | 1st Shift!