Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 28, 2017
Recommend
CEO approval
Business Outlook

Pros

20 minute breaks, job coaches are there for you the best they can be, very accommodating company, pay is good, lots of overtime

Cons

Upset customers almost all the time because taking insurance claims means lots of upset people. It just wears you down after a while. Some companies aren't good about calling people back so they take it out on you. It's all understandable, but tough to take.

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Safelite AutoGlass Response
9y
Thanks for taking the time to review us… our CSRs and techs are the heroes of our business bringing to life our Safelite Spirit even during challenging customer interactions.
4.0
Jan 23, 2017

Average

Recommend
CEO approval
Business Outlook

Pros

Great benefits management is cooperative

Cons

Most people that work there think they do not have to work at all and get away with it while some work hard and get yelled at more

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Safelite AutoGlass Response
9y
I'm sorry to hear about this. That type of behavior doesn’t align with our core values, and for that we apologize. I encourage you to reach out to your local leader or call our People Hotline .
4.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

The company is amazing, they believe everyone should have a caring heart for others and try really live their core values. The team members are friendly and positive and the department has fun things like popcorn and bake sales and movie nights.

Cons

Compensation is hit and miss. If people hang up on you, you are not going to make commission that week.

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Safelite AutoGlass Response
9y
We’re so proud of the culture we’re creating at Safelite… we’re glad you’re part of our work family! Thanks for taking the time share your honest feedback… we’re always looking to better ourselves and this will help shape the future of Safelite.
Viewing 1945 - 1947 of 2,306 Reviews

Glassdoor has 2,375 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.