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      Sage

      Engaged Employer

      Sage reviews

      3.6

      64% would recommend to a friend

      (5,285 total reviews)
      avatar

      Steve Hare

      71% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Sage has an employee rating of 3.6 out of 5 stars, based on 5,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Oct 24, 2023

      Lots of potential, but fails to realize that

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      CAT teams do a lot to encourage engagement. Some nice people work there

      Cons

      Sage could be a great company if they just had leaders who walked the talk. Most of the leaders at Sage will say one thing but treat the employees terribly and not do anything to create a conducive and engaging work environment. The CAT teams do all the work, and the leaders just sit back and pretend to be a part of it when they’re really not. Senior leadership is terrible at engaging with employees to make them feel like they’re part of something. It’s a shame because Sage could be a wonderful company if they had the right senior leaders in place. They do not live the values of sage.

      avatar
      Sage Response
      2y
      Thank you for your feedback. We are glad that you found our CAT teams quite effective at encouraging colleague engagement. However, we also take notice that in general, you did not have the most positive life at Sage experience and we are sorry about that. Visibility of your review shall be given to our senior leadership team in North America but we would love to get a little more insight into specific experiences you or other colleagues have faced that were unideal. Please follow the link below this response to an anonymous internal feedback form where you can capture your extended feedback. We appreciate you taking the time to make your voice heard and wish you the very best in your career moving forward! https://forms.office.com/r/DMHZrJHppy
      3.0
      Sep 11, 2023

      Human Resources Complexities

      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Chief People Officer would probably be mortified to hear this feedback and would likely address it should management advise her of the issue.

      Cons

      HR is broken into so many "department areas" that serving the employee often appears to be non-existent. #1. There is no HR contact one can reach out to (it is all ticket related). #2. While one HR person attempts to solve an issue, another HR person in another department completely stops the process.

      avatar
      Sage Response
      2y
      Thank you for your feedback. We are sorry to know that you feel there has been a breakdown in our People system. Please use the anonymous feedback form linked below to give us more insight into the issue in question so that we can escalate it to senior leadership. https://forms.office.com/r/DMHZrJHppy
      2.0
      Jan 30, 2023

      You are a number and robot before a human!

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Teammates: whole SDR team is amazing, everyone is very helpful and does not keep their cards to themselves, we have a good time in the office - PTO: generous PTO, managers are very flexible with vacation time, mental health days, emergency situations, advise you to take advantage of PTO - Direct Management: SDR managers have been great so far, maintain clear lines of communication with them and they will help you be successful. Their compensation is directly tied to yours, so they are always in your corner. - Work/Life Balance: You are expected to work 8 hours a day, no more, no less. Your work/life balance is what you make it. Work to live, not live to work. - Office Perks: 8 free meals per month, donuts/bagels on Tuesdays, fun events for certain holidays, plenty of volunteer opportunities, private parking garage (free)

      Cons

      - Upper Management: They say they care about the reps, but don't fall for it. If they did, they would not have gotten rid of our power dialer (when they push constant dials). If they cared, they would not have changed the comp plan to punish those not hitting quota. Only ~20% of the team hits quota. We are in sales, everyone is trying to make the most money. If they cared, they would have offered significant quota relief during the brutal holiday months, amid an insane tech stack change. If they cared, they would not have downgraded our software and instead would have made our workflows more efficient. If they cared, they would not threaten corrective action for violating one of their many rule changes that have not been communicated properly to the team. If they cared, they would put actions in front of their words. If they cared, they would understand that sales is a roller coaster. No sales team will maintain the same level of production all the time. If they cared, they would protect the mental health of their team. If they cared, they would treat those directly tied to the company's revenue much better. Remember, you are expendable. They would much rather just hire a new rep and have them go through weeks of training than to cater to the needs of tenured, high-performing reps, who consistently bring in opportunities for the company. Good luck making it to the AE level internally. If you're good with politics, you'll get there.

      avatar
      Sage Response
      3y
      Thank you for taking the time to give us your feedback. We’re sorry that you’re not having a very positive life at Sage experience. Your review has been shared with the senior leadership team in the US. If you wish to raise your points internally, please use the Always Listening link on Your Sage. We are keen to better understand any areas of concern, to ensure our colleagues enjoy working here.
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      Glassdoor has 6,313 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.