In the information Technology Services Division the employees are managed by directors who are afraid of the CIO. The CIO is disconnected from what needs to happen within ITS because he spends all his time being an "external facing" CIO and pandering to every whim of all of ITS' customers. There is no open door policy with him. He told the IT project management group that they had to approve and take on every project request submitted. Currently almost every group in IT needs more resources. Not enough people to get the current jobs done plus take on new projects. Anyone in management who has kids that go to school here becomes a "yes man" so they don't risk losing their free tuition. (which I understand but it makes life harder for everyone else)