Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Samanage

Is this your company?

Samanage reviews

4.0

76% would recommend to a friend

(72 total reviews)

Doron Gordon

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Samanage has an employee rating of 4.0 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samanage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

72 reviews
5.0
Oct 9, 2017

Expanding Company With Promising Potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people of Samanage are some of the best I've ever worked with. Each employee is hard working, helpful and fun oriented. Leadership cares about your opinion, as well as how you're doing both professionally and personally. Your rewarded for the level of work you put in, and the unlimited PTO is extremely nice to have (if you don't abuse it).

Cons

Creating better career paths and higher pay are two things Samanage is lacking - this has been addressed and it sounds like HR is actively fixing this. Implementing Work From Home days would be an added benefit, and help to ensure you retain your current employees and stay competitive in the market. Sometimes it feels like there's a disconnect between offices - adding better communication between the product team and customer-facing roles would be beneficial.

5.0
Sep 21, 2017

Startup With Promise and Passionate Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, Samanage is an amazing company to work for and I am grateful to be surrounded by such talent . When viewing our company through a realistic and compassionate lens, you'll notice the endless attempt and mostly successful aim towards catering to the employees. The best part of Samanage is most definitely the people I work with. Even in a startup company where you might expect a cutthroat culture, you will find an immensely supportive community of coworkers endlessly willing to bend over backward for both their customers and comrades. I am excited to continue my career growth here while learning new things and working with amazing customers. I love being somewhere that encourages self exploration and gives me an opportunity to be an integral part of a company that's starting to own the spotlight in the ITSM world.

Cons

As a startup organization, there may be times where growing pains can get the best of us, however these pains are constantly being scrutinized and worked upon by upper management. They are not willing to ignore employee disgruntlement and encourage an open line of communication. This takes patience and understanding as an employee as we figure out how to handle new obstacles as a growing company. On another note, it would be nice to have a more flexible work from home environment and potentially more adaptable working hours. It's important to maintain a work-life balance that allows for family time and a healthy lifestyle. In all seriousness however, we are fortunate to have more flexibility than most employees in other types of careers or organizations, but it can never hurt to ask for more!

1.0
Sep 19, 2017

Culture is weak

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet and work with some very smart, dedicated people It's an okay place if you're young and looking for your first job in SaaS

Cons

Culture seems good at first - especially if you're young and this is your first experience working for a software company. Nerf wars and beer are plentiful. Once you dig deeper - after a few months, you'll realize the culture is a rotting facade hiding the below average pay and benefits. It's very easy to go elsewhere and find a company that offers career and development potential, much better pay and benefits, and an equal (if not better) cultural environment.

avatar
Samanage Response
8y
Thank you for your review and advice for Samanage. I appreciate your insights. I'm sorry you didn't feel our benefits and pay are on par with other organizations our size. We offer unlimited PTO and a medical, dental, and vision plan that offer a free option for our employees. Our compensation practices, albeit new, provide us with data to ensure we are paying people relative to the market. We are in currently creating career paths for employees and having individual development plans for each person that works at Samanage. As a leader of a company constantly working in sometimes uncharted territory, it is important to balance company goals, customer needs and employee feedback. This occasionally creates the feeling that the employee's suggestions aren't being heard. We strongly value our employees and their suggestions, criticism and advice. We try to act on these ideas as often as possible. Occasionally we can't because it might not be feasible for the company, the idea is 'ahead of its time' or not in alignment with where the company is headed. What we can improve on is ensuring we communicate the 'why' behind the reason(s) we can use a suggestion. Thank you for providing us a reminder that we can improve on that.
Viewing 37 - 39 of 72 Reviews
Related searches: Samanage jobs | Samanage salaries | Samanage benefits | Samanage interviews
ReviewsSamanage reviews

Glassdoor has 77 Samanage reviews submitted anonymously by Samanage employees. Read employee reviews and ratings on Glassdoor to decide if Samanage is right for you.