Samsara reviews

The biggest downsides at Samsara AE role is the unexpected work that is given. You not only have to outbound but its also a customer success manager role tied in. Your original CSM's have so many accounts to maintain that they literally do not have the bandwidth to help every single account. For an experience sales professional, they do not get the basics correct. They still run the old version of SFDC and is very unorganized. From an outbound stand point, they do not have enough key metrics (ex. Decision Maker to DM demo ratio or Dial to Decision Maker Ratio) to determine how effective you were on calls or how many dials it takes to reach someone who can make a decision. Your success literally is determined on how well the growth team did that month to generate you leads. Depending on the territory you get and the amount of reps in that territory determines how many IB leads you will get for the month. They do a great job at spreading them out evenly, however, sometimes not enough to consistently hit an AE2 quota. Which creates more strain on your day 2 day life at Samsara. The worst part of the sales cycle is when there is malfunctions with the software and customers are unhappy you deal with "churn." These "chargebacks" are applied to your next month (not your check) so you start out in negatives from an already impossible quota. They raised quota 4 times in 6 months. Another huge problem is the eery unspoken rules. Most of the reps there are afraid to speak to management or even HR. One of the big benefits that Samara offers is their unlimited PTO, however, it's very frowned upon to use regardless of already hitting your number. Overall, Samsara is very high growth company but definitely at the expense of their sales team.

-Upper management seems to only care about the bottom line. Very much feel like a number who can be replaced. There is a sense that management is more concerned with hiring new employees as opposed to the current players. -Call centered environment. The expectation is to make from 50-100 cold calls per day (on top of any other tasks you already have). You feel more like a telemarketer as opposed to an AE. -Heavily micromanaged. There is a watchdog type style of management which is instilled into the sales culture. You are judged by “dials” made almost as much as closed opportunities. Additionally, you are expected to be at your desk (making calls) for the entirety of the day. Management send not so subtle messages when not hitting the number of calls (like being removed from the inbound lead queue). -Unrealistic expectations for achievement/growth. They underpay for the market with the expectation of over achievement. On the surface it seems very appealing to jump onboard, especially with the achievement numbers that they throw around while recruiting (200% average quota attainment per rep, with high accelerators). With the hyper-growth taking place at Samsara, these numbers are a thing of the past. You will more than likely find yourself making less money and working harder than you would somewhere else.