Sandbox VR reviews

3.0

45% would recommend to a friend

(210 total reviews)

Steve Zhao

61% approve of CEO

36% positive business outlook

Sandbox VR has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sandbox VR employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

210 reviews
2.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The best part of the job is hands down the store-level team. You’ll work with some incredibly passionate, creative, and hard-working individuals who do their best to bring the experience to life every day. Watching guests experience VR for the first time is often a magical moment — their excitement, reactions, and joy can make the tougher days feel worth it. There’s a strong sense of camaraderie among those on the frontlines, who lean on each other through the chaos and often form tight-knit teams.

Cons

Upper management lacks accountability. Mistakes made at the corporate level are rarely acknowledged, leaving store teams to clean up the mess. Burnout is common, especially with inconsistent on-call style scheduling, minimal staffing, and unrealistic performance expectations. Recognition and upward mobility are nearly nonexistent, and internal promotions are rare — especially now, as franchising becomes more widespread. Corporate leadership is largely remote, disconnected from daily operations, and often on vacation or unavailable during critical periods. High turnover, particularly of talented individuals, is a direct result of poor leadership and a culture of nepotism, especially from former Lolli & Pops personnel who dominate upper ranks and decision-making.

1.0
Jul 12, 2024

I’d Give 0 If I Could

Recommend
CEO approval
Business Outlook

Pros

Good co workers are the only thing positive about this place.

Cons

Pay is a joke. Raises for top performers are 1%, this alone should have you running the other way before applying here. Corporate leadership are the most incompetent bunch of people I have ever seen in any workplace. They legitimately know less than a regular GEG associate. They only hire based on nepotism and who they know, and will only promote those who kiss up to them. Working conditions are horrific. They do not account for tech issues, so naturally when one happens (literally every 5 minutes because their IT team is from overseas and they pay them pennies) you are stuck with angry, drunk customers who threaten violence. A typical weekend involves calling security so you don’t get hurt. Unrealistic expectations and constantly lying to their employees is the sandbox way. They expect you to sell repeat experiences 20% of the time, how can that happen when you release MAYBE 1 new experience per year? News flash, no one wants to play Deadwood Valley 5 times! But wait, there’s more! Labor for this company is awful, worse than a skeleton crew. They expect you to cut employee shifts the day of if there’s not enough bookings for the day. So if you have a slower weekend, expect to cut your entire staff and tell them to go home unpaid. How does this work for retaining top talent? It doesn’t! They get angry, and find a different job that actually can afford to give them more than 10 hours a week (this is their average part-time weekly hours). It’s actually pathetic. This company let go almost all of their executive leadership last year because of their awful spending habits and horrible leadership. They let go of every single leader who actually could have made a difference. What about the horrible leaders that are driving the company into the ground? They’re untouchable because they’re best friends with top execs. Do not work here. It is not worth the stress and the way they treat you. The technology will never be up to par and everything breaks because it’s the most cheaply made (virtually and physically) equipment out there. Save yourself the stress, don’t do it.

1.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

There's very few reasons I can give to recommend this company any longer. I used to love working here but after coming back from shut downs I cannot in good faith say anything positive about it's current state.

Cons

Expectations are non-existent so much of staff is held unaccountable for what they should and shouldn't be doing, yet US corporate have created strict punishments when their expectations are not met. They will string you on for job advancement for months and months with not a single care in the world and then insult you by saying you cannot be considered for a position unless things beyond your control are sufficient without you. You will also not be fairly compensated for identical work as a female with male counterparts. The only way you can actually expect job advancement of any kind is to have worked for the former company the entire US corporate team friend group is being hired from.

Viewing 1 - 3 of 210 Reviews

Glassdoor has 214 Sandbox VR reviews submitted anonymously by Sandbox VR employees. Read employee reviews and ratings on Glassdoor to decide if Sandbox VR is right for you.