Is SchoolsFirst Federal Credit Union a good company to work for?

SchoolsFirst Federal Credit Union has an overall rating of 3.7 out of 5, based on over 346 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 70% of employees would recommend working at SchoolsFirst Federal Credit Union to a friend and 72% have a positive outlook for the business. The best reviews about SchoolsFirst Federal Credit Union have been left by employees working as Member Service Representative II , MSR II and Member Service Representative .

Does SchoolsFirst Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, SchoolsFirst Federal Credit Union employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at SchoolsFirst Federal Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SchoolsFirst Federal Credit Union?

70% of SchoolsFirst Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SchoolsFirst Federal Credit Union 3.5 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SchoolsFirst Federal Credit Union?

Member Service Representative (26) , MSR II (18) , Member Service Representative II (13) , Service Delivery Representative (12) , Manager (10) , Customer Service Representative (8) , MSR IV (7) , Business Analyst (6) , MSR I (5) , MSR III (4) , Member Service Representative III (4) , Analyst (3) , Assistant Manager (3) , MSR III (3) , Msr (3)

What are the pros of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"The benefits are great and my teammates were good to work with." ((in 88 reviews)); "People are great and so is the company" ((in 24 reviews)); "great values and culture in the company" ((in 24 reviews)); "Great Health Benefits." ((in 8 reviews)); "Great benefits great CEO." ((in 7 reviews))

What are the cons of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"low pay and takes very long for a promotion" ((in 17 reviews)); "Management is atrocious, sneaky, and old" ((in 17 reviews)); "IT VPs and assistant managers have their own pet employees." ((in 15 reviews)); "This created a divide among team members and led to decreased motivation and morale." ((in 10 reviews)); "Favoritism is big in the department and you won’t get promoted unless you suck up to your supervisor." ((in 8 reviews))

What are the top reviewed SchoolsFirst Federal Credit Union locations?

Tustin , Santa Ana , Sacramento , Riverside , Irvine , Los Angeles , Orange , Long Beach , Placentia , Torrance , Downey , Huntington Beach , La Habra , Mission Viejo , Moreno Valley , Murrieta , Fountain Valley , Anaheim Hills , Memphis , Anaheim , Costa Mesa , Fullerton , Garden Grove , Inglewood , Los Alamitos , San Clemente , Walnut , Lake Elsinore , Ontario , Placerville

Skip to content Skip to footer

Notifications

SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union reviews

3.7

70% would recommend to a friend

(333 total reviews)

Bill Cheney

91% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.2

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

333 reviews

4.0

May 19, 2015

Business Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are superior to most companies: health, dental, and vision are at no cost to the employee; a 6% match for 401k contributions. The employees at this organization are all extremely friendly--and the friendliness never fades.

Cons

As a small company, there is very little room for growth unless there a lot of time invested in the company. Non-management is not included within the current bonus structure. "Personality" is valued over competence and ability. The organization has also grown so quickly that the operational side is in a constant struggle to keep up with demand.

3.0

Jan 31, 2014

Former employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with a dedicated and very hard working team. Some of my fondest memories are the projects that I had the privilege to lead with an amazing group of professionals. I miss all of the teammembers I had the honor to manage or simply interact with on a daily basis. This dedicated and tireless team (not senior management) is the reason for this organization's success and I am proud to say that I was a part of this team.

Cons

Stifling culture that is rife with politics and "punishment" for any mistake. The leadership team is ruled with an iron hand by the CEO who has two personas...one of loving, kind and patient leader for the general team and the other (true?) side of vindictive, cruel, impatient dictator who will exact every ounce of revenge against any member of management team who crosses or questions him. His retirement at the end of March cannot come soon enough and hopefully the organization with finally be freed from this tyrant. A new leader will do much to heal this organization and lead it into the 21st century.

5.0

Jul 14, 2018

manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work. The culture is the best I have ever experienced. They listen to us and work to make things better even if it is already very good. Great benefits. Focused on the Member and great service.

Cons

We are growing and there are some growing pains.

Viewing 4 - 6 of 333 Reviews

Jobs at SchoolsFirst Federal Credit Union

Sr People Systems Analyst, Workday

Financial Analyst II, SQL

Splunk Administrator (Site Reliability Engineer)

Teller (Member Service Representative I)

Teller (Member Service Representative I)

SchoolsFirst Federal Credit Union reviews FAQs

Reviews SchoolsFirst Federal Credit Union reviews

SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Business Analyst

Former employee

manager

Jobs at SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

SchoolsFirst Federal Credit Union reviews FAQs

Jobs at SchoolsFirst Federal Credit Union