Item: Sentry
Rating: 3
Author: Account Manager

Question 1

Is Sentry a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Sentry have rated their employer with 3.8 out of 5 stars in 58 Glassdoor reviews. This is an average score with the overall rating of Sentry employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at Sentry now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Sentry.

Question 2

Does Sentry pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Sentry with 4.8 out of 5 stars based on 58 anonymously submitted employee reviews. This is 18.2% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Sentry.

Question 3

How happy are Customer Service (CSR) professionals working at Sentry?

Accepted Answer

90% of Customer Service (CSR) employees at Sentry would recommend their employer to a friend. This rating has increased by 46% in the past 12 months. Customer Service (CSR) professionals have also rated Sentry with a 4.5 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Sentry?

Accepted Answer

Account Manager (31), Claims Adjuster (31), Claims Representative (28), Customer Service Representative (24), Software Engineer (24), Claims Representative II (20), Software Developer (20), Business Products Specialist (10), Associate Software Developer (9), Analyst (6), Claims (6), Sales Representative (6), Claim Representative I (5), Sales (5), Claims Representative I (4)

Question 5

What are the pros of working at Sentry according to real employee reviews?

Accepted Answer

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 88 reviews)); "Pay is good for area" ((in 43 reviews)); "People on the team are great" ((in 38 reviews)); "Good work / life balance" ((in 32 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

Question 6

What are the cons of working at Sentry according to real employee reviews?

Accepted Answer

"Poor management and very political." ((in 45 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 15 reviews)); "High work load having people work 50 hrs/ week." ((in 13 reviews))

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