Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sentry?

70% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 88 reviews)); "Pay is good for area" ((in 43 reviews)); "People on the team are great" ((in 38 reviews)); "Good work / life balance" ((in 32 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 45 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 15 reviews)); "High work load having people work 50 hrs/ week." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

70% would recommend to a friend

(187 total reviews)

Pete G. McPartland

79% approve of CEO

79% positive business outlook

Ratings by category

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.8

Diversity & inclusion

3.6

Senior management

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

187 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Oct 27, 2015

A good place to start

Claims

Recommend

CEO approval

Business Outlook

Pros

They offer benefits, I get a paycheck, and the people are nice

Cons

Poor training. High turnover. High work load having people work 50 hrs/ week. lower than average pay compared to competitors.

Sentry Response

10y

Thank you for taking the time to write this review. We take your comments seriously. Glassdoor reviews are anonymous but we would very much like to talk to you more about the issues you’re experiencing as well as your suggestions for improvements. We can make a difference for you and all of our associates but we need your help. Please take advantage of our open door policy and reach out to your manager or our Corporate Claims Training department so we can assist you in getting the tools and information you need to excel in your role. And please know how much you are helping our customers in their time of need—the work you do is critical to our success. Mark Trautschold SVP- Chief Claims Officer

2.0

Oct 2, 2015

Meh

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Coworkers are very nice people to work with. Have I hit the 20 word limit yet?

Cons

Terribly expensive health insurance that pays little to none towards medical cost. Low pay Snobbish upper management

Sentry Response

10y

Thank you for taking the time to provide your candid feedback. I would also like to thank you for your many years of service at Sentry. I would agree that we have very nice associates at Sentry who are great to work with. Unfortunately many times in large organizations senior leadership can appear to be unapproachable, but in reality are very friendly and welcome the opportunity to discuss issues and help develop solutions. I would encourage any current associates to take advantage of that opportunity. Thanks again for sharing your experience. We are always striving to improve, so we sincerely appreciate the feedback. Kevin Schmidt Dir-IT-Personal Lines

3.0

Aug 31, 2015

Customer Care Representative

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

The benefits and pay was very reasonable.

Cons

Dealing with mostly angry customers for the majority of each work shift. Usually 80-120 phone calls per day.

Sentry Response

10y

Thank you for taking the time to write a review. We’re happy to hear that you find our benefits and pay very reasonable. We’re proud of our call center representatives and their success in providing quality service while in a high production environment. Although we strive to make our policies and practices easy to understand, there are situations that at times become frustrating to our customers. Our goal is to relieve this frustration and turn every call into a positive experience with Sentry—something we couldn’t do without our dedicated call center representatives. Thank you for your past service and your feedback! Rob Yeiser AVP-PL Customer & Brand Dev, CP - Specialty Auto

Viewing 151 - 153 of 187 Reviews

Jobs at Sentry

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Stevens Point, WI

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Government Affairs Executive

Nashville, TN

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Middle Market Underwriting Specialist

Territory Underwriting Specialist

Alabama

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Territory Underwriting Specialist

Mississippi

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Reviews about "Compensation"

A good place to start

Meh

Customer Care Representative

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