Question 1

Is Senture a good company to work for as a Call Agent?

Accepted Answer

Call Agent professionals working at Senture have rated their employer with 2.9 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Call Agent Jobs at Senture now and start preparing for your job interview by browsing frequently asked Call Agent interview questions at Senture.

Question 2

Does Senture pay Call Agent employees well?

Accepted Answer

Call Agent professionals rate their compensation and benefits at Senture with 3.3 out of 5 stars based on 17 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Call Agent salaries at Senture.

Question 3

How happy are Call Agent professionals working at Senture?

Accepted Answer

27% of Call Agent employees at Senture would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Call Agent professionals have also rated Senture with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.9 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at Senture?

Accepted Answer

Customer Service Representative (96), Customer Service Representative (CSR) (60), Call Center Representative (16), Customer Service (CSR) (7), Member Engagement Coordinator (7), Supervisor (5), Call Representative (4), Customer Service Agent (4), HR- Recruiter (3), Advisor (2), BSR (2), BSR Inbound Call Representative (2), Care Coordinator (2), Consumer Guide/Customer Service (2), Csr1/Floor Support (2)

Question 5

What are the pros of working at Senture according to real employee reviews?

Accepted Answer

"pay is good and accurate" ((in 53 reviews)); "Good pay sometimes, work from home" ((in 41 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 14 reviews)); "Great coworkers" ((in 8 reviews))

Question 6

What are the cons of working at Senture according to real employee reviews?

Accepted Answer

"Management is awful..." ((in 15 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "These things for me made it a very stressful and overwhelming work environment." ((in 4 reviews))

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