Senture Customer Service (CSR) reviews

3.0

49% would recommend to a friend

(156 total reviews)

Michelle Paiz

Not enough data to show CEO approval

25% positive business outlook

Customer Service (CSR) employees have rated Senture with 3.0 out of 5 stars, based on 156 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

156 reviews
3.0
May 23, 2024

Decent

Recommend
CEO approval
Business Outlook

Pros

Good pay and its Remote

Cons

Unpredictable and overworked often, sometimes unorganized

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Senture Response
1y
Thank you for your feedback. We're always looking for ways to enhance our workplace and would love to hear more about how we can support you better. Please contact us at reviews@senture.com.
5.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

I love the fact the send you the equipment for all the jobs, train you for every job, and have multiple contracts to align you with a job.

Cons

There are no cons in this job apply!

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Senture Response
1y
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

To what I've seen it's none

Cons

To what I've seen anything because even after I was sent a contract someone told me that it was fake and also a check it was also fake I couldn't withdraw from it, and I tried to contact them, they never replied.

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Senture Response
2y
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience or frustration caused by the situation you described. Please know that we take such matters seriously, and we are actively addressing them. We are aware of the existence of bad actors posing as Senture and providing false offers to candidates. Rest assured that all known incidents have been escalated to our Legal and IT teams for a thorough investigation. In addition, we encourage individuals impacted by such incidents to file a complaint with the Internet Crime Complaint Center, which is overseen by the FBI. If you would like to provide further details or require any assistance, please feel free to reach out to us at careers@senture.com. Your feedback is valuable to us, and we are committed to ensuring a safe and secure environment for all.
Viewing 40 - 42 of 156 Reviews

Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.