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      Senture

      Engaged Employer

      Senture Customer Service (CSR) reviews

      3.0

      49% would recommend to a friend

      (156 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      25% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Culture & values

      2.8

      Career opportunities

      2.5

      Senior management

      Customer Service (CSR) employees have rated Senture with 3.0 out of 5 stars, based on 156 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      156 reviews
      1.0
      Apr 23, 2024

      A deceitful company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There isn’t much good except meeting a few great friends.

      Cons

      They are very unorganized and management is not qualified to handle a team. Make bogus giveaways and then never distribute the said reward .Communication sucks be prepared to be layed off or let go at any moment . The company lies and ignores it employees

      avatar
      Senture Response
      2y
      Thank you for bringing your concerns to our attention. We take feedback very seriously, and I want to assure you that we will share and address the issues you've brought forward. Thank you for your feedback.
      1.0
      Apr 1, 2024

      Completely disorganized

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay rate is good for the area. The work itself is very simple once you know it. No driving to and from work (except periodic on-site workdays)

      Cons

      Insane entry exam Was not adequately trained online or on-site. Mountains of emails at the very last second pushing for documents Working from home is very isolating if you have no family Must travel for seven hours each way to be issued needed equipment At times, travel to the exact location is required for work bimonthly

      Viewing 43 - 45 of 156 Reviews
      Related searches: Senture Customer Service (CSR) jobs | Senture Customer Service (CSR) salaries | Senture benefits | Senture Customer Service (CSR) interviews
      Senture reviewsSenture Customer Service (CSR) reviews

      Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.