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      Senture

      Engaged Employer

      Senture Customer Service Representative CSR reviews

      3.2

      55% would recommend to a friend

      (58 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      26% positive business outlook

      Ratings by demographic groups

      Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      58 reviews
      3.0
      Jun 4, 2025

      Only good because WFH

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and it's WFH

      Cons

      Everything else, management is terrible. Culture is full of toxic complainers. Supervisors are clueless. All comes down to poor admin.

      avatar
      Senture Response
      7mo
      We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at careers@senture.com.
      2.0
      Apr 24, 2025

      Terrible

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The option to work Remote

      Cons

      Pay, management, contract changes, rude.

      avatar
      Senture Response
      1mo
      We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      3.0
      Apr 12, 2025

      Alright

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that I worked with were amicable.

      Cons

      The contract I worked on wasn’t the best.

      avatar
      Senture Response
      1mo
      We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      Viewing 7 - 9 of 58 Reviews
      Related searches: Senture Customer Service Representative (CSR) jobs | Senture Customer Service Representative (CSR) salaries | Senture benefits | Senture Customer Service Representative (CSR) interviews
      Senture reviewsSenture Customer Service Representative (CSR) reviews

      Glassdoor has 348 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.