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      Senture

      Engaged Employer

      Senture Customer Service Representative CSR reviews

      3.2

      55% would recommend to a friend

      (58 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      26% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.9

      Career opportunities

      2.5

      Senior management

      Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      58 reviews
      4.0
      Feb 25, 2025

      Best company

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Flexability Pay Great supervisors

      Cons

      Micromanage on some contracts, Less pay on some contracts

      avatar
      Senture Response
      1mo
      Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      3.0
      Dec 26, 2024

      Depends on Contract

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and company are fantastic.

      Cons

      If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training. It’s a nightmare.

      avatar
      Senture Response
      1mo
      We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      5.0
      Dec 5, 2024

      Remote

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, work from home, great team!

      Cons

      TCP is slow. Can’t get away from desk.

      avatar
      Senture Response
      1mo
      Thank you for the wonderful feedback! Your ongoing support helps us continue to improve and grow. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      Viewing 13 - 15 of 58 Reviews
      Related searches: Senture Customer Service Representative (CSR) jobs | Senture Customer Service Representative (CSR) salaries | Senture benefits | Senture Customer Service Representative (CSR) interviews
      Senture reviewsSenture Customer Service Representative (CSR) reviews

      Glassdoor has 348 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.