Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay sometimes, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(126 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

126 reviews

Reviews about "Compensation"

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1.0

Aug 4, 2025

Don’t waste your time

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Legitimate Remote work from home

Cons

Rushed training, refurbished equipment that is unreliable, daily technical issues with programs that impact your ability to perform not to mention the payroll program TCP is either slow or you cannot log into on a daily basis is what your life will be like for starters working at Senture. The pay is extremely low and you will be micromanaged beyond belief. There’s no structure or support from leadership. Each day is chaotic and you will need to work off the clock and your days off to keep up with the demands of the role. You have no voice and your opinion doesn’t matter. This job is not worth your energy.

Senture Response

7mo

We're committed to improving and are sorry to hear about your experience. Please reach out to us at careers@senture.com to discuss how we can address your concerns.

4.0

Jul 31, 2025

It's not horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home is very nice.

Cons

Pay is a bit low.

Senture Response

7mo

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at careers@senture.com if you have any specific suggestions or concerns.

4.0

Jul 9, 2025

Great place to get started

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Room for growth. multiple breaks. decent pay for the area.

Cons

Can get repetitive. Angry customers.

Senture Response

7mo

Your positive review means a lot to us! We're glad to have you on board and look forward to achieving great things together.

Viewing 10 - 12 of 126 Reviews

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Don’t waste your time

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Great place to get started

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