Senture Customer Service Representative CSR reviews

3.2

55% would recommend to a friend

(58 total reviews)

Michelle Paiz

Not enough data to show CEO approval

26% positive business outlook

Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

58 reviews
2.0
Jan 2, 2024

Beware

Recommend
CEO approval
Business Outlook

Pros

I like talking to people from all over the country They provide equipment You get to work from home

Cons

Contracts change constantly. You won't be working the hours they said you would be. Don't expect any training. You get put on the phones and expected to know 100% how to work every system. Your breaks are taken up with trying to clock out and then clocking back in. You cannot request a certain schedule They will "suggest" you finish your training off the clock.

Viewing 25 - 27 of 58 Reviews

Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.