Serenity Healthcare reviews

Everything people say about this place is true. It’s an awful business. I going to grad school soon for something in the medical field, and this is the exact type of place that motivates me to go into the field. People looking for healthcare do not deserve to go to places like this. I hated every minute I spent working there. The whole place is a scam and takes advantage of people. Insurance fraud. Cameras everywhere in front of your face (literally). Everything is a script. If we don’t say the correct things, we’re punished. There’s so much more to say about this place, but not enough room here. Just please avoid this place as a patient and employee. It’s sad to see this company growing

This is by far the WORST company I have ever worked for. The owners are just money hungry and they do not care about their employees or patients. They start you off at $16.50/hr and make it seem like it’s super easy to be promoted, but it’s not. They have unrealistic stats they want you to hit. It’s very sales driven. As a PCC, all they care about is you getting new patients to come in, but then try to make it seem like they’re “saving lives”. They also make you push TMS and Ketamine treatment on every call. The providers work 12hr shifts that are packed with patients the entire day. No time for a break or to do admin type work. Plus how will they remember who their patients are if they are seeing 24+ people every single day?! When the ice storm in TX happened in Jan 2026 the owners offered an incentive to those who were willing to risk their lives and come into work when weather channels, DOT, and government were saying DO NOT drive. It was pure ice out. They in return punished those who did not want to risk their lives by giving them attendance points and then said we could not use PTO time to cover the hours. They refused to reverse the attendance points when only 3 people actually made it in. They also did a mass firing with zero warnings or write ups to 10+ people because they were “cleaning house”. if someone fills out a request online the auto dialer will call them literally FOUR times a DAY. Every single day! So many people have them blocked. The turnover rate is crazy there too! They do not care about you, your mental health, or their patients. Stay far away from this place! Oh, and they do not offer Maternity Leave and they don’t pay out for unused PTO when you leave.