Pros
Cafeteria with solid meals and prices if in-person Is flexible with time-off and sudden absences
Cons
-They're going downhill and fast; they sat and did nothing in the 4 years since we were sent home during COVID, and now they're scrambling to catch up with industry programs and standards. -A whole new system is being launched and has been touted as 'getting us up-to-speed with the big names in insurance' all the while it's still years out and the current employees are stuck working with a 19 year old horrible system that breaks constantly. -Management is out of touch with reality and their employees; the raises are horrible, about 2% a year for your merit and nothing else. When pushed for a cost of living increase, the CEO said they'd never given one in the history of Shelter, so why would they now? The base salaries are WELL BELOW the industry standards. -After 4 straight years of being told WFH would be permanent, a brand new CEO told us to be back in office 3x a week within the matter of 6 weeks. Once the 6 weeks hit? Oh, well now the CEO says they aren't ready for everyone, there's not enough room yet. Why isn't there enough room? They reno'd the first floor during COVID to add in lounges and glass telephone boxes despite there being no employees in the office at that time. So now, they're needing to justify their overhead and while they're at it, might as well make it easy to push employees out. -Management is a 'good old boy's club' all the way to the highest rung; unless you're great golfing buddies with your supervisor, expect disrespect, gaslighting, minimizing, dismissive responses, and that's all IF you get a response at all because every management positioned employee at Shelter are extremely afraid of confrontations. -Also beware of potential verbal/mental/emotional abuse if you work with the agents; management only cares about the money they bring in and could hardly care less how they treat the home office staff. And if you bring it up, that they're being horrible? Then you've drawn attention to yourself and here's your write up (of which they've given out 4 write ups alone since July of this year to employees that have been there 5+ years and have NEVER had a single incident of issue). -Managers from other sections of the same department also have tendency to lie to other managers about raises. -They're watching your every move more than you think, and just because your position is WFH doesn't mean they can't make your life hell. -No room for upward mobility unless you want to be in management, and you do not.
