Shift Paradigm reviews

Everything else. Repeatedly shown by a majority of upper management and c-suite that the people do not matter. Results and revenue only. So people are overworked, significantly undervalued to the point of abuse in my opinion, no incentives (monetary or intrinsic) to stay, and so much more. People who are repeat offenders of bad habits and contribute to the bad morale are rewarded with promotions or raises. I’ve seen so many great people leave because working at this company left them mentally shattered and broken given the constant state of fear, toxicity, and lack of psychological safety.

- The leadership team lost focus of what really matters - delivering value for clients. They are so focused on EBITDA and margin that they are running the company into the ground. The spirit of what was built at Trendline, DIG and LeadMD is lost and even the smartest of people from those organizations are unhappy and only sticking around because they have equity and are hoping they don't lose their investment. This trickles down to the rest of the team. People are demoralized and just wondering when the next layoff will happen. - Meanwhile, there have been several examples of promotions that aren't deserved. Except Beth. - There is a culture of blame. People spend more time gossiping about each other than focusing on the client. This goes all the way up to the C-Suite. - The quality of delivery has greatly suffered. There are a lot of reasons for this, but the core is that the company does not know who they are or what value they provide. DIG did data analytics. Trendline did email. LeadMD did rev ops. They haven't found a way to blend these in a way that makes sense to clients.