Shift Paradigm reviews

2.4

25% would recommend to a friend

(134 total reviews)

Liz Ross

25% approve of CEO

21% positive business outlook

Shift Paradigm has an employee rating of 2.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shift Paradigm employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

134 reviews
2.0
Jul 25, 2024

They never cared about us

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small company feel, kind people

Cons

Slowly failing company getting rid of even its most loyal employees now. It's been a long descent over the last couple of years. Can anyone save this company?

2.0
Mar 12, 2024

Burning platform...

Recommend
CEO approval
Business Outlook

Pros

Remote work, some coworkers are great

Cons

Constantly micromanaged and talked down to by managers/VPs. There is a constant inspection of billable hours which creates a lot of stress as there have been 4+ layoffs in the past year and a half. The last batch they did quietly, laying off groups of people one day at a time over 2 weeks, which was concerning as you wouldn't know who was gone until you tried to contact them. Management never addressed the employees about said layoff since it was done this way. There is clear divide between exec leadership and everyone else. It seems they have their cliques and you can never criticize one of them without putting a target on your back. Although the company is fully remote, they pretend to respect a work/life balance when in actuality they praise those who overwork themselves and get frustrated if you do not respond when contacted after hours.

1.0
Feb 9, 2024

Extremely...odd experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

individual contributors are great, remote work, good pay

Cons

I had the most baffling experience during my time here. My direct manager was a nightmare of a human. Think every typical toxic manager trait wrapped up into one. From the day I started, I was set up for failure. During my interview process, I inquired about the stability of the role I was being hired for -- as it was for a new offering. I was confidently assured I would not be in any trouble, as the teams could be fluid if need be. This, obviously, was not the case as they did not sell said product and therefore, my job went away. Now for the layoff process. This was the most insane, wild ride I've ever experienced. The company tried to force me to say my layoff was "mutual" after blindsiding me with no PIP or negative commentary on my work. They went as far as to try to get me to remove a linkedin post I made informing my network that I was open to work. Additionally, I had the unfortunate experience of having to file two separate HR complaints about my manager, with documentation attached. I was soon let go after the second by the same HR person I filed to. Executive leadership had even told me they had received the same complaints about my manager before. Do with that what you will. Now, for my manager. I genuinely do not know how this person has their job. Their blatant lack of technical and industry best-practice knowledge is baffling. I have truly never seen anything like it. They preach anti-micromanaging, yet they do the exact opposite. I was essentially not allowed to take bathroom breaks without giving notice. I was not introduced to anyone at the company and given significant grief when I took that upon myself. People were told, by my manager, that they were not allowed to meet with me. I was kicked off of client calls where my work was then presented by my manager. I was given tasks with the specific purpose of taking up too much time. I was told I wasn't allowed to question any decisions made by my manager because they were higher up than me. I was told I couldnt possibly be "right" about certain things because I was lower level in comparison. My manager, the delivery lead, joined 0 calls -- both with the client and with the delivery team -- and then when I was let go, had the gall to ask me what the client sells. the list could truly go on forever.

avatar
Shift Paradigm Response
2y
We appreciate the feedback. We take great care in how we address the mismatch of skills and lack of performance and offer multiple support channels to aid people in a smooth transition when exiting the business. In Mid Market, specifically, we know that often teams in this sector are challenged to meet specific skill requirements. We wish you the best in your future endeavors.
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Glassdoor has 136 Shift Paradigm reviews submitted anonymously by Shift Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Shift Paradigm is right for you.