Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(358 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

SimpliSafe has an employee rating of 3.3 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimpliSafe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

358 reviews

2.0

Jul 14, 2017

Sales Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It Had some nice benefits

Cons

Weird hipsters who smoke cigs

3.0

Jul 12, 2017

Not bad as a transitional job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is not bad for entry level, office atmosphere is usually pretty easygoing

Cons

Growth is pretty limited, customers can be kind of pushy. Long shifts can get tiring.

5.0

Jul 5, 2017

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best company I have ever worked for, hands down. Startup culture with the stability of a big company. They allow me to be myself, to test and make mistakes. They give me tons of opportunity and responsibility. I have learned so much working here. They treat me like family. Everyone is humble, curious and easy to work with. Great compensation, growth opportunities, super flexible work/life balance, unlimited PTO policy. Casual dress environment. Fun retreats twice a year, catered lunches, awesome location, I could go on and on.

Cons

Can't think of any downsides.

Viewing 319 - 321 of 358 Reviews

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Jobs at SimpliSafe

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Manager, Vendor Manager

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Manager, Monitoring Compliance