Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

SimpliSafe reviews

3.3

49% would recommend to a friend

(98 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

98 reviews

Reviews about "Culture"

Return to all reviews

2.0

Dec 15, 2023

Manager

Recommend

CEO approval

Business Outlook

Pros

They pay on the higher side compared to other consumer tech in the Boston area.

Cons

No true vision or strategy. The innovation is based on passion products from the original founder, not on customer market research of what users really want them to invent or innovate.

5.0

Nov 30, 2023

Great Company

Sales

Recommend

CEO approval

Business Outlook

Pros

Liberal company, great benefits, wonderful leadership team, top-notch culture, they care about their employees.

Cons

Lack of innovation and many tech limitations that impact gtm ability

1.0

Nov 4, 2023

Sluggish place run by HR, will retaliate the moment you resign

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Was an innovative company with a high purpose (keep every home secure) * Strategy made sense * Free home monitoring services for employees

Cons

* Leadership falls short on executing the strategy. Communication is weak and often too lengthy and confusing * HR is incredibly well-staffed. The biggest HR team I have seen for this size of business. CEO clearly favors the HR team * Very calculating leadership team. Tells you that you do a great job. But if you ever dare to leave the company, they will slam the door in your face and retaliate. You’d think they can do better and be the big boy or girl, particularly with such a big HR team.

SimpliSafe Response

2y

Thanks for your feedback. There were just a few points I wanted to address. First and foremost, I want to underscore that we value and respect all current and former SimpliSafers - we’re fully supportive of employees who choose to build their careers here or if their path takes them elsewhere, so I’m sorry to hear that you felt otherwise. I’d welcome the opportunity to learn more if you were open to reaching out. Additionally, our employee retention rate is actually really high - as with any company, we’re disappointed when people leave; however, we’re very proud of our retention

Viewing 31 - 33 of 98 Reviews

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Jobs at SimpliSafe

Director Performance Media, Digital Customer Acquisition

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Financial Systems Analyst II

Manager, Monitoring Compliance

Manager, Vendor Manager

SimpliSafe

SimpliSafe reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Manager

Great Company

Sluggish place run by HR, will retaliate the moment you resign

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